Troubleshooting The Power System In The Cisco Cbr; Troubleshooting The Interface Cards In Cisco Cbr Chassis - Cisco cBR Series Hardware Installation Manual

Troubleshooting the Cisco cBR

Troubleshooting the Power System in the Cisco cBR

Problem
The output of the show platform
command shows the Power Module
(P0 to P5) in failed state.
The output of the show platform
command shows the Power Module
(P0 to P5) in failed state.
The output of the show platform
command shows the Power Module
(P0 to P5) in failed state.

Troubleshooting the Interface Cards in Cisco cBR Chassis

Table 44: Downstream PHY Module Troubleshooting
Problem
The PowerGood value 0 in the
output of the show cable card
slot/subslot ds-phy display |
include PowerGood command
shows that the downstream PHY
module in the line card is not
powered up.
The STATUS LED is not
illuminated.
The REPLACE LED is illuminated
in white color.
Troubleshooting the Power System in the Cisco cBR
Possible Cause
The Power Module is not inserted
in the chassis.
The Power Module is not receiving
power.
The Power Module has entered an
abnormal state.
Possible Cause
The downstream PHY module is
not seated properly.
The downstream PHY module is
damaged.
The cLGA connector is damaged.
The line card is not providing
power to the module.
The interface card is not booted.
The interface card needs to be
replaced.
Cisco Converged Broadband Routers Hardware Installation Guide
Solution
Insert the Power Module, if
necessary.
Connect power to the
corresponding FPEM for the Power
Module, if necessary.
Replace the Power Module.
Solution
The downstream PHY module
should be re-installed to ensure that
it is properly seated.
Refer to the RMA procedure
more information on service.
Contact the Cisco Technical
Assistance Center (TAC) through
the Cisco Support web site
http://www .cisco.com/c/en/us/support/index.html.
Reboot the interface card. If the
STATUS LED does not illuminate,
replace the line card.
Replace the interface card.
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