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OBSERVED PROBLEM
Slight smoke or odor during
initial operation
Fireplace produces a whistling
noise when burner is lit
White powder residue forming
within burner box or on adjacent
walls or furniture
Moisture/condensation noticed
on windows
126872-01C
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Residues from manufacturing
processes and log curing
2. Not enough air
3. Gas regulator defective
1. Turning control knob to HI
position when burner is cold
2. Air in gas line
3. Air passageways on fi replace
blocked
4. Dirty or partially clogged
burner orifi ce
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/
ventilation air
SuperiorFireplaces.us.com
REMEDY
1. Problem will stop after a few
hours of operation
2. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Mainte-
nance, Page 27)
3. Replace gas regulator
1. Turn control knob to LO posi-
tion and let warm up for a
minute
2. Operate burner until air is
removed from line. Have gas
line checked by local natural
gas company
3. Observe minimum installa-
tion clearances (see Page
11)
4. Clean burner (see Cleaning
and Maintenance, Page 27)
or replace burner orifi ce
1. Turn fi replace off when using
furniture polish, wax, carpet
cleaners, or similar products
1. Refer to Air for Combustion
and Ventilation requirements
(Page 7)
31
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