2.2. Test Results
All test cases passed. As Helios IP was not designed to be a desk phone, the following features
were not supported:
Handling multiple calls.
Call hold and un-hold.
Call park and un-park.
Call transfer and conference.
Message Waiting Indicator (MWI) activation and deactivation.
Activating of features using Short Codes (the * and # buttons are used for answer and
hang up respectively).
2.3. Support
Technical support on 2N Telekomunikace Helios IP can be obtained through the following:
Phone: +420 261 301 111
Web:
http://www.2n.cz/en/support/
RP; Reviewed:
SPOC 6/25/2012
Solution & Interoperability Test Lab Application Notes
©2012 Avaya Inc. All Rights Reserved.
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