20
Download license and Avaya Authentication files
•
SAP order number
•
Required customer information
Serial number of one of the TN2312 IP server interface circuit packs (this becomes the
•
reference IPSI)
Access to the RFA Information page for these items (if not already installed on your PC):
•
Go to the RFA Web site
The RFA website automates some of the installation procedures, including generating license
and Avaya authentication files.
At your laptop/PC browser, go to the appropriate website:
1
If you are unable to access RFA using your recommended portal, try:
http://rfa.avaya.com
2
Using your SSO, log into the RFA website.
3
Click Start RFA Application.
Complete the information necessary to create and deliver license and Avaya
4
authentication files.
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Internet Explorer 5.0 or higher installed on the services laptop
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Intranet access to your designated RFA portal (See URL list below)
•
Avaya Associates:
~
http://associate2.avaya.com/sales_market/services
REMOTE FEATURE ACTIVATION
~
http://services.avaya.com/
which is listed below Strategy & Operations/Re-Engineering
•
Business Partners go to the appropriate regional Business Partner portal:
United States:
~
Canada:
https://www.avaya.ca/BusinessPartner
~
~
Brazil:
http://www.avaya.com.br/Home.asp
Caribbean and Latin America:
~
Europe, Middle East, Asia:
~
~
APAC:
http://www.avaya-apac.com/bp/
Contractors go to
http://www.avaya.com/services/rfa/
•
October 2002
and select Remote Feature Activation (RFA),
http://www.avaya.com/businesspartner/
https://cala-businesspartner.avaya.com/
https://emea-businesspartner.avaya.com/
and select DEFINITY