Section Seven: Before Calling For Service; Before Calling For Service; Data Rating Plate - Thermador Professional Pro-Harmony DP304 Care And Use Manual

SECTION SEVEN: BEFORE CALLING FOR SERVICE

Before calling for service, check the following to avoid unnecessary
service charges.
Be sure to check these items first:
Is there a power outage in the area?
Is the household fuse blown or the circuit breaker tripped?
Is the range disconnected from the electrical supply?
IF THE BURNERS DO NOT IGNITE
• Are the burner caps properly aligned and seated in the burner bases?
• Are the burner ports clogged?
• Is a fuse blown or is the circuit breaker tripped?
• Is the manual shut-off valve closed, preventing the flow of gas?

DATA RATING PLATE

The data rating plate shows the model and serial number of your range.
It is located under the front edge of the range's cooktop, and is visible
when the oven door is open (See illustration).
The electric wiring diagrams and schematics in the toe kick area should not
be removed except by a service technician. Replace after service.
CAUTION:
Before removing the toe kick
panel, disconnect the range
from the electrical power
supply. Reinstall the toe kick
panel before reconnecting
the range to the power sup-
ply and operating the range.

Before Calling for Service

Rating plate(s) located
under front edge of
cooktop.
Wiring/schematic dia-
grams placed behind toe
kick panel.
Rating Plate and Wiring Diagram Locations (oven door not shown)
SERVICE INFORMATION
For handy reference, copy the
information below from the data
rating plate. Keep your invoice
for Warranty validation.
Model Number
Serial Number
Date of Purchase
Dealer's Name
Dealer's Phone Number
Service Center's Name
Service Center's Phone Number
Also, enter this information on
the Product Registration Form in-
cluded with this product, then mail
it to the indicated address.
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