Kohler K-1913 Homeowner's Manual page 7

Troubleshooting (cont.)
Symptoms
2. Door shimmies or shakes.
3. Water is leaking/running
from accumulator.
4. Bath will not fill all the
way to overflow.
Kohler Co.
Probable Causes
E. Door is rubbing against the bath
or access panel.
F. A roller is damaged or has
fallen off.
G. There is excessive wear on the
latch pin and/or strike plate.
A. Mounting bracket needs
adjustment.
A. This may occur with normal
operation.
B. Water supply connection is
loose or damaged.
C. Accumulator fitting(s) are loose
or disconnected.
D. Accumulator drain hose is
disconnected or leaks.
A. The water supply connection is
loose or damaged.
B. Toe tap drain does not close or
is leaking.
C. Level sensor wires are too close
together, resulting in
interference.
D. One or both of the level sensors
are not properly connected.
E. No power to the bath controller.
F. Error code in controller has
been activated (beeping sound
heard).
G. Drain valve is not plugged into
the controller (no power).
7
Recommended Action
E. Adjust the door outward using the
slots in the pulley assembly. If
necessary adjust the access panel
brackets.
F. Replace the roller.
G. Apply a drop or two of oil to the
face of the strike plate, replace the
strike plate, or call the Customer
Care Center using the information
provided on the back page of this
manual.
A. Adjust one or both of the mounting
brackets inward using the slots,
until it is snug against the rollers.
A. See the "Normal Operation
Includes" portion of the
"Troubleshooting".
B. Reseal the water inlet connections
and/or reconnect them.
C. Replace the accumulator connection
fitting(s).
D. Reconnect or tighten the
accumulator drain line connection.
A. Reseal the water inlet connections
and reconnect them.
B. Clean the toe tap assembly. Reseal
and reattach the drain. Replace if
needed.
C. Position the level sensor wires
farther apart.
D. Firmly connect the level sensor
wires at both ends.
E. Plug in both ends of the controller
power cord or reset the breaker.
F1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
F2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
G. Plug the power cord into the
controller located under the bath.
1128532-5-E