Kohler K-1913 Homeowner's Manual page 11

Troubleshooting (cont.)
Symptoms
10. Bath water empties
prematurely.
11. The seal continuously
attempts to inflate while
bath is full.
Kohler Co.
Probable Causes
A. Toe tap drain is open and does
not close or is leaking.
B. Level sensor wires are too close
together, resulting in
interference.
C. One or both of the level sensors
are not properly connected.
D. One or both of the limit
switches are not making contact
or are damaged.
E. The drain valve is connected to
another 120 V outlet and/or is
not plugged into the controller.
F. Error code in controller has
been activated (beeping sound
heard).
G. The drain valve is not working.
H. The controller is not working.
A. The primary seal system is not
operating properly.
B. The secondary seal systems are
not operating properly.
C. The airline hose is pinched or
disconnected inside the door.
D. The air pressure switch is not
working.
11
Recommended Action
A. Close and/or clean the toe tap
assembly. Reseal and reattach the
drain. Replace if needed.
B. Separate the level probe wires at
both ends.
C. Firmly connect the level sensor.
D1. Adjust the limit switch/switches
until contact is made.
D2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
E. Plug the drain valve directly into J2
in the controller.
F1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
F2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
G. Replace the drain valve or call the
Customer Care Center using the
information provided on the back
page of this manual.
H. Replace the controller or call
Customer Care Center using the
information provided on the back
page of this manual.
A. Call the Customer Care Center
using the information provided on
the back page of this manual.
B. Call the Customer Care Center
using the information provided on
the back page of this manual.
C. Call the Customer Care Center
using the information provided on
the back page of this manual.
D. The air pressure switch needs to be
replaced. Call the Customer Care
Center using the information
provided on the back page of this
manual.
1128532-5-E