Kohler K-1913 Homeowner's Manual page 13

Troubleshooting (cont.)
Symptoms
15. The bath will fill to the
overflow, but fails to
maintain its water level.
16. The seal will not inflate.
Kohler Co.
Probable Causes
D. The door gap is too big because
the pulley assembly is not
properly adjusted.
E. The primary seal system is not
operating properly.
F. The secondary seal systems are
not operating properly.
A. Toe tap drain is open, does not
close, or is leaking.
B. One or both of the limit
switches are not making contact
or are damaged.
C. Water is splashing over the top
of the seal.
D. There is debris between the
door and seal.
E. The drain valve is not working.
F. The controller is not working.
A. There is no power to the
controller or bath.
B. The door power wiring
connection to the controller is
loose.
C. One or both of the limit
switches are not making contact
or are damaged.
D. The door power wiring
connection to the door is loose.
E. The airline hose is pinched or
disconnected inside the door.
13
Recommended Action
D. Adjust the pulley assembly inward.
E. Call the Customer Care Center
using the information provided on
the back page of this manual.
F. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Close and/or clean the toe tap
assembly. Reseal and reattach the
drain. Replace if needed.
B1. Adjust the limit switch/switches
until contact is made.
B2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
C. Lower the water level when filling
the bath. Reduce sudden
movements when bathing.
D. Clean all debris off the seal using a
can of compressed air.
E. The drain valve needs to be
replaced. Replace the drain valve or
call the Customer Care Center
using the information provided on
the back page of this manual.
F. Replace the controller or call the
Customer Care Center using the
information provided on the back
page of this manual.
A1. Connect the controller to the power
supply.
A2. Reset the circuit breaker.
A3. Connect the bath power cord to the
J1 port on the controller.
B. Connect the door power wire to the
J6 port in the controller.
C1. Adjust the limit switch/switches
until contact is made.
C2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
D. Reconnect the power wire inside
the door from below.
E. Check the airline and reconnect or
reroute to eliminate pinching. Call
the Customer Care Center using
the information provided on the
back page of this manual.
1128532-5-E