Kohler K-1913 Homeowner's Manual page 12

Troubleshooting (cont.)
Symptoms
12. Noisy operation.
13. Discoloration is observed
on the front of the bath.
14. Water is seen or heard
during or after filling the
bath.
1128532-5-E
Probable Causes
E. The compressor is damaged.
F. Error code in controller has
been activated (beeping sound
heard).
G. The controller is not working.
A. After filling the bath, water
drains from the accumulator
into the drip tray drain. This
will create noise.
B. The bath is not leveled properly
and counterweights are making
contact.
C. The counterweight
guide/guides are not in place.
D. The compressor is making
excessive noise.
A. Water is splashing over the top
of the seal.
B. Door panel is rubbing against
the bath.
A. During normal operation, it is
normal for water to discharge
from the accumulator drain hose
or for small amounts of water to
spill over the seals and run
down to the drip tray.
B. Accumulator attachment is
damaged or leaks.
C. Water is splashing over the top
of the seal.
Recommended Action
E. The compressor needs to be
replaced. Call the Customer Care
Center using the information
provided on the back page of this
manual.
F1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
F2. If the error code is still activated,
unplug the power and call
Customer Care Center using the
information provided on the back
page of this manual.
G. Replace the controller or call the
Customer Care Center using the
information provided on the back
page of this manual.
A. See the "Normal Operation
Includes" portion of
Troubleshooting.
B. Check the back ledge and the sides
of the bath for level. Adjust the feet
until the bath is level if needed.
Check counterweight clearance.
C. Reinstall the counterweight guides
in the correct position.
D. Call the Customer Care Center
using the information provided on
the back page of this manual.
A. Lower the water level when filling
the bath. Periodic cleaning of the
bath face is normal.
B. Adjust the door outward using the
slots in the pulley assembly.
A. See the "Normal Operation
Includes" portion of
Troubleshooting.
B. Reconnect or tighten the
accumulator drain line connection.
C. Lower the water level when filling
the bath. Reduce sudden
movements while bathing.
12 Kohler Co.