IBM Aptiva Series Handbook page 118

Table 1: Hardware problems (Continued)
If the problem is:
Can't read information on diskette or CD
Audio CD does not play when inserted into
CD-ROM drive
Can't write to diskette
Note:
If any of these problems continue after taking the actions listed, see "Chapter 2: HelpWare support and services" on page 2-1 for
information on obtaining service.
9-8 Chapter 9: Diagnosing and recovering from problems
Here's what to do:
1. Make sure you are using the correct type of diskette. Make sure the diskette is
formatted correctly.
2. Make sure the diskette or CD is inserted into the drive correctly.
3. Make sure the CD is clean and not scratched.
4. Try to read a diskette or CD that you know is good. If it works, the first diskette or
CD is damaged. If you can't read the information on the good diskette or CD,
there may be a problem with your diskette or CD-ROM drive.
5. Make sure the drive power and signal cables are securely attached to the back of
the drive. For instructions on working in the system unit, see "Working with the
hardware in the system unit" on page 7-2.
Make sure you have enabled AutoPlay. To enable AutoPlay:
1. Click on .
2. Select and click on
3. Double click on the
4. Click on the
5. Double click on
6. Click on the tab.
7. Under , click on
8. Click on .
1. Make sure you are using the correct type of diskette. Make sure that the diskette
is correctly formatted.
2. Make sure the diskette is not write-protected.
3. Make sure you are sending information to the correct drive.
4. Make sure there is space on the diskette for the information. (Try using a blank,
formatted diskette.)
5. Make sure the drive power and signal cables are securely attached to the back of
the drive. For instructions on working in the system unit, see "Working with the
hardware in the system unit" on page 7-2.
6. Make sure that the Diskette Drive parameter is enabled in Setup under Advanced
Options, Security Options.
.
icon.
tab.
and select the listed CD-ROM option.
(a check appears in the box).