Troubleshooting - Avaya S8700 Series Quick Start Manual

10

Troubleshooting

Problem:
Avaya equipment is missing
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Customer equipment is missing
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Customer network information is missing
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No power to the UPS
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The alarm LEDs on the UPS are flashing
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No power to the Avaya-supplied Ethernet switch
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Alarm LEDs on the Avaya-supplied Ethernet
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switch are flashing
No power to the server
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The blue status LED on the server is flashing slow
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No V on the IPSI LCD
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Solution:
Contact the project manager
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Contact the project manager
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Contact the project manager
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Is the UPS plugged into the outlet?
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Does the outlet have power?
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Refer to the UPS user's guide
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Is the switch plugged into the UPS?
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Does the UPS have power?
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Refer to the Avaya-supplied Ethernet switch
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user's guide
Is the server plugged into the UPS?
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Does the UPS have power?
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Push the power button on the server to start
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The server is in the standby mode
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Check the connection to the network
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Issue 8 January 2008 35