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Norstar features for ISDN Terminals
Call Forward All Calls
Transfer
Page 6 Norstar Plus Programming and Feature Card for ISDN Terminals
The Call Forward All Calls and Transfer features can be used from an ISDN
terminal connected to Norstar.
On most ISDN terminals you need to press one or more keys to access
feature services before you enter the Norstar feature code. To see what keys
to press, consult the instructions that came with the ISDN terminal.
IMPORTANT: Although ISDN terminals may have TRANSFER and CALL
FORWARD keys or display prompts, these keys will not activate the Norstar
feature. Always use the appropriate procedure to activate feature services,
then enter the Norstar feature code as described below.
Using the Call Forward feature
The Call Forward feature lets you forward your calls to another destination
within or outside your Norstar system.
1. Press •›•.
2. Enter the number of the extension you want your calls forwarded to,
followed by £.
For external destinations, enter the line pool access code and the
number of the telephone you want your calls forwared to, followed by
£.
3. Press the SEND key, or lift then replace the handset.
Cancelling Call Forward
1. Press £›£.
2. Press the SEND key.
Using the Transfer feature
The Transfer feature lets you transfer a call to an internal or external
telephone. Depending on how the Installer has programmed your system,
you may not be able to transfer a call on one exchange line to another
exchange line.
Depending on the type of ISDN terminal, you may have to press a service
key to access feature services before using Call Transfer (consult the
instructions that came with the terminal).
1. Press •‡‚•.
2. Enter the number of the extension you want to transfer the call to,
followed by £.
3. Press the SEND key.
Cancelling Transfer
1. Press £‡‚£.
2. Press the SEND key.
P0607120 Issue 01 Printed in Canada
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