Sony STR-DH810 Operating Instructions Manual page 96

The left and right sounds are
unbalanced or reversed.
• Check that the speakers and components
are connected correctly and securely.
• Adjust the level parameters using the
LEVEL menu.
There is severe hum or noise.
• Check that the speakers and components
are connected securely.
• Check that the connecting cords are away
from a transformer or motor, and at least
3 meters (10 feet) away from a TV set or
fluorescent light.
• Move your audio components away from
the TV.
• The plugs and jacks are dirty. Wipe them
with a cloth slightly moistened with
alcohol.
There is no sound, or only a very low-
level sound is heard from the center/
surround/surround back/front high
speakers.
• Select a CINEMA STUDIO EX mode
(page 51).
• Check that the speaker settings are
appropriate using the AUTO CAL menu
or "SP PATTERN" in the SPEAKER
menu. Then check that sound is output
from each speaker correctly, using "TEST
TONE" in the LEVEL menu.
• Adjust the speaker level (page 42).
There is no sound from the subwoofer.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Depending on the selected sound field, no
sound output from the subwoofer.
• When all speakers are set to "LARGE"
and "NEO6 CIN" or "NEO6 MUS" is
selected, there is no sound from the
subwoofer.
• Check "SP PATTERN" setting (page 78).
96
GB
The surround effect cannot be
obtained.
• Make sure you have selected the sound
field for movie or music (page 51 or 52).
• Sound fields do not function for signals
with a sampling frequency of more than
48 kHz.
Dolby Digital or DTS multi channel
sound is not reproduced.
• Check that the DVD, etc. you are playing
is recorded in Dolby Digital or DTS
format.
• When connecting the DVD player, etc., to
the digital input jacks of this receiver,
check the audio setting (the settings for the
audio output) of the connected component.
For example, when connecting the
"PlayStation 3", set the BD/DVD audio
output format to "Bitstream" on the
"PlayStation 3".
• Set "AUDIO OUT" to "AMP" in the
HDMI menu.
Recording cannot be carried out.
• Check that the components are connected
correctly.
• Select the source component using the
input buttons (page 43).
There is no sound from the component
connected to the DIGITAL MEDIA
PORT adapter.
• Adjust the volume of this receiver.
• The DIGITAL MEDIA PORT adapter
and/or component is not connected
correctly. Turn off the receiver, then
reconnect the DIGITAL MEDIA PORT
adapter and/or component.
• Check the DIGITAL MEDIA PORT
adapter and/or component device to make
sure it supports this receiver.