Return; Void (Credit Or Debit) - Ingenico Move/5000 Quick Reference Manual

10 – Return
Use the Return transaction to credit a cardholder.
1. Tap Return transaction icon on home screen, or press [Enter]
to enter the main menu, and then tap Return
Enter manager ID and password and press [Enter]
2.
3. Enter total return amount (including tip and cashback) and
press [Enter]
4. Terminal displays "Pass Terminal to Customer," terminal
displays "$ Amount" "Tap/Insert/Swipe"
"Taper/Inserer/Glisser"
5. The cardholder Taps/Inserts or swipes the credit card
6. For debit card, the cardholder Taps/Inserts or swipes his/her
debit card
NOTE:
7. For insert cards, terminal displays "Confirm Amount " press
[1]-Yes to confrim [2]-No to cancel transaction
8. The cardholder selects [CHQ] or [SAV]
9. The cardholder enters PIN, presses [Enter]. terminal displays
"Pass Terminal to Merchant,"
10. Terminal communicates with Global Payments. Once the
transaction is complete, the merchant copy of the receipt is
printed
11. Press [Enter] to print the customer copy of the receipt
NOTE:
11 – Void (Credit or Debit)
If you have entered the wrong amount or need to cancel a
Debit cards cannot be manually entered.
Transaction password protection is highly
recommended for return transactions. The
cardholder must be present for a debit

return.

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