Check item
Movable tray paper-full detection
sensor (S16)
Movable tray position-A/-B/-C sensor
(S13, S14, S15)
Finisher control board
Replace parts
Movable tray paper-full detection
sensor
Movable tray position-A/-B/-C sensor
Finisher control board
[CB40] Front alignment motor abnormality
Classification
Finisher related service call
Check item
Alignment plate
Front alignment motor (M9)
Finisher control board
Replace parts
Front alignment motor
Finisher control board
[CB50] Stapler home position error
Classification
Finisher related service call
Check item
Stapler
e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C
ERROR CODE and TROUBLESHOOTING
•
Is there any mechanical problem when the actuator of the
movable tray paper-full detection sensor (S16) is moved?
•
Connector check
•
Harness check
•
Sensor check
•
Connector check
•
Harness check
•
Connector check (CN12)
•
Board check
The front alignment motor is not rotating or the front
alignment plate is not moving normally. [MJ-1103/1104]
You receive a [CB40] error when the [ED13] error occurs
three times in succession.
•
Is there any mechanical problem when the front alignment
plate is moved?
•
Connector check
•
Harness check
•
Connector check (CN10)
•
Board check
The stapler home position sensor does not work. [MJ-1103/
1104]
You receive a [CB50] error when the [EA50] error occurs
three times in succession.
•
Connector check
•
Harness check
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Measures
Remarks
Error item
Measures
Remarks
Error item
Measures