Magnetic Stripe Errors - DataCard 150i Owner's Manual

Magnetic Stripe Errors

When a Magnetic Stripe error occurs, a status code of H is sent to the Card
Wizard Application and the card is moved to the Reject Tray. Call for service if
the specified corrective action does not resolve the problem.
Error Message
(LCD)
TRACK_TABLE_NOT_F MS 0902
OUND
HARDWARE_CONFIG_E MS 0903
RROR
INVALID_START_CODE MS 0910
INVALID_START_SENTI MS 0911
NEL
INVALID_END_SENTINE MS 0912
L
INVALID_CHARACTER MS 0913
INVALID_DATA_LENGT MS 0914
H
READ_OVERRUN_ERR MS 0915
OR
NO_TRANSITIONS_FOU MS 0916
ND
NO_START_FOUND MS 0917
START_POSITIION_ERR MS 0918
OR
LTJ_ERROR MS 0919
BBJ_ERROR MS 091A
150i Desktop Card Personalization System
Error
Code Meaning
(LCD)
The magnetic stripe
configuration files cannot be
accessed.
Invalid magnetic stripe
configuration
Incorrect character in
customer record
Incorrect character in
customer record
Incorrect character in
customer record
Incorrect character in
customer record
Too many characters in
customer record
Data written to magnetic
stripe could not be
confirmed
System unable to read
transitions on magnetic
stripe after writing
System unable to compare
magnetic stripe data written
to magnetic stripe data read
System unable to compare
magnetic stripe data written
to magnetic stripe data read
System unable to compare
magnetic stripe data written
to magnetic stripe data read
System unable to compare
magnetic stripe data written
to magnetic stripe data read
Possible Cause
The password requirements
for the system have not been
met.
The flash memory files are
corrupt.
The flash memory files are
corrupt.
Encoding data incorrect
Encoding data incorrect
Encoding data incorrect
Encoding data incorrect
Encoding data incorrect
Incorrect coercivity setting in
configuration menu
Cards with wrong coercivity
setting used.
Cards loaded upside down or
backwards.
Cards loaded upside down or
backwards.
Cards loaded upside down or
backwards.
Faulty magnetic stripe on
card
Faulty magnetic stripe on
card
Corrective Action
(Operator)
Reinitialize the system. Try
sending card data again. Contact
the MIS department or your
application provider for
assistance.
Reinitialize the system. Send card
data again.
Reinitialize the system. Send card
data again.
Send card data again. Try a
different customer record.
Send card data again. Try a
different customer record.
Send card data again. Try a
different customer record.
Send card data again. Try a
different customer record.
Send card data again. Try a
different customer record.
Send card data again. Confirm
that the coercivity configuration
setting is correct for the cards
used.
Load correct card type.
Load cards correctly.
Load cards correctly.
Load cards correctly.
Inspect card magnetic stripes for
visible flaws. Replace bad card
stock.
Inspect card magnetic stripes for
visible flaws. Replace bad card
stock.
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