General System Errors - DataCard 150i Owner's Manual

General System Errors

When a general system error occurs, a status code is sent to the application based
on what type of error is happening. Call for service if the specified corrective
action does not resolve the problem.
Error
Error
Message Code
(LCD) (LCD)
Transport XXYY01
Error
XXYY02
XXYY03
XXYY04
Transport XXYY05
Error
XXYY06
XXYY07
XXYY08
Transport XXYY09
Error
XXYY0A
Emboss XXYY0B
Wheel Error
XXYY0C
150i Desktop Card Personalization System
Possible
Meaning
Cause
The card Loose card in
carriage could system
not verify its
left-to-right
position.
The card Loose card in
system
carriage could
not verify its
forward and
back position.
The input The input
hopper hopper is
mechanism jammed –
could not find gears out of
home position. synch
Too many
single cards
inserted
Feed error –
cards stuck
together
The emboss The
wheel could not embossing
find home wheel could
position. not verify
home position
before
embossing a
card
Corrective Action
(Operator)
Open the top cover and verify no
obstructions (such as cards)
prevent the card carriage transport
from moving to the right or left.
Remove any cards that have fallen
inside the system. Try sending the
card again.
Open the top cover and verify that
there are no obstructions to prevent
the card carriage transport from
moving forward or back. Remove all
cards from the input hopper. Check
the input hopper to determine if any
cards are jammed or protruding
from the back. Try sending the card
again.
Remove the weight and all cards
from the input hopper.
Open the output door to gain
access to the input hopper O-ring
belt. Lift up slightly on the bracket
that holds the throat gap motor
(brass colored, at the back of the
input hopper), pull down on the O-
ring belt to move the hopper to
home position. Release the motor
bracket. Reinitialize the system. Try
sending the card data again.
Remove all cards from the input
hopper and remove any jammed or
protruding cards. Reinitialize the
system. Try sending the card data
again.
Remove all cards from the input
hopper and remove any jammed or
protruding cards. Reinitialize the
system. Fan the cards before
loading them to remove the static.
Try sending the card data again.
Try sending the card data again. If
the error repeats, confirm that the
embossing wheel is not jammed
and can spin by turning it manually.
Status Code Card
Sent to Processing
Application Status
B = X and Y Card moved to
Stepper Error reject tray if
possible
D = Wheel Card moved to
Stepper Error reject tray
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