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14. TROUBLESHOOTING
If you think that your receiver is defective, please check the following Q&A before contacting
us. If the device does still not work properly after the check, kindly contact your dealer for
instructions.
Symptoms
Receiver
does
power on (no display)
No sound
Voice barely audible
(for analog reception)
Voice is garbled
(for digital reception)
Possible causes
not
・The lithium-ion battery
pack is discharged.
・The alkaline batteries
are empty.
・The battery pack or
the
alkaline battery
tray
is
not
correctly.
・The battery pack or
the
alkaline battery
tray terminals are dirty.
・The connection of the
AC power adapter or
the
cigarette
DC/DC
converter
lose.
・The squelch is set too
high.
・CTCSS and DCS are
active.
・ A digital mode has
been selected.
・VOL ATT value is set
too high.
・ Frequency
offset
・ Signal is weak or
affected by multi-path
reception.
・ Incompatible digital
mode
or
signal received.
What to do
・Recharge the battery pack.
・ Replace
batteries.
・Press the pack or the tray firmly.
inserted
・Clean the terminals with a dry
cloth.
・ Make sure that the plugs are
inserted correctly.
lighter
is
・Lower the squelch value.
・If CTC or DCS is displayed on
screen, disable these functions.
・ That is normal, sound is only
heard when a digital signal is
detected.
・Reduce the VOL ATT value.
slightly
・Try to fine-tune in 1kHz steps.
・Try another location.
Sorry that is out of the scope of this
encrypted
receiver.
58
with
new
alkaline
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