Typing Troubleshooting; Attachment Troubleshooting; Synchronization Troubleshooting - Blackberry 8100 User Manual

Typing troubleshooting

SureType technology does not recognize a word
Use the list that appears when you type to help you build words that SureType™ technology does not
recognize.
1. Press the first letter key once. Highlight a letter in the list. Press the subsequent letter key.
Highlight the letter combination that you want to type. Click the trackball. Continue to type the
word.
I cannot type a password
1. Verify that you are using the multi-tap typing method.

Attachment troubleshooting

A skipped content bar appears in a document
More attachment content is available for you to retrieve from the messaging server to your BlackBerry®
device.
1. To retrieve the content, click the skipped content bar.

Synchronization troubleshooting

Some characters in calendar entries do not appear correctly after
synchronization
If you create calendar entries on your BlackBerry® device that contian special characters or accents,
your computer might not support these characters.
1. On your computer, verify that you have the correct default code page set and that you have proper
font support installed on your computer. See the documentation for the operating system on your
computer for more information.
Email messages are not reconciling over the wireless network
1. Try performing the following actions:
• Verify that your BlackBerry® device is connected to the wireless network.
• Verify that wireless email reconciliation is turned on.
• Initiate email reconciliation. In a message list, press the Menu key. Click Reconcile Now.
I am not receiving email messages from personal folders on my
computer
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