Section 13 | Troubleshooting - SMC Networks SMC2455W User Manual

Section 13 | Troubleshooting

This section provides possible solutions to issues regarding the
installation and operation of your EZ Connect Turbo Wireless
Access Point. If the solution you are looking for is not listed here,
please visit SMC Networks web site at www.smc.com.
Before you begin troubleshooting your EZ Connect Turbo
Wireless Access Point, please make sure you are running the lat-
est firmware. You can download the latest firmware from
www.smc.com.
1. If wireless clients are not able to connect to the Access Point,
please check the following:
a. Make sure all wireless clients and the SMC2455W Wireless
Access Point have the same SSID and WEP settings.
b.Make sure the wireless clients are set to the Infrastructure
(Access Point) mode.
2. If you cannot connect to the SMC2455W using the utility:
a. Make sure your local IP subnet conforms to the IP address
of the SMC2455W. By default the IP address of the
SMC2455W is 192.168.2.50.
b.Make sure to use a Category 5 straight-through cable if
connecting the SMC2455W to a switch or a hub.
c. Use a Category 5 cross-over cable to connect directly from
a computer to the SMC2455W.
3. If you forget the password or you still cannot connect to the
SMC2455W, reset the Wireless Access Point to factory default
settings (see Section 1.2)
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