Troubleshooting Procedures; Recommended Action - Kohler VIA Series Installation Instructions Manual

TROUBLE SHOOTING PROCEDURES TROUBLE SHOOTING PROCEDURES
Symptoms
No water fills in via inlet
valve
No drainage when
pressing the heavy and
slight drainage button
Too high or too low water
level
Leak of the toilet and
squat
Toilet does not flush
Toilet does not flush
completely
1288805-T01-B
Probable Causes
The inlet valve is closed.
Floating box of inlet valve is blocked by other parts.
Floating box of inlet valve is block by waste.
The air hose and faceplate are wrongly installed.
The pole and the reversed lock are not connected.
The floating box of the inlet valve is not properly
adjusted.
The floating box of the inlet valve is blocked by
wastes, so the water is leaked from the overflow
pipe.
The rubber gasket is blocked by wastes.
A. No water supply.
B. The water supply stop is closed.
Filter screen is clogged.
A.
B.
Open inlet valve.
Readjust the position of other parts to avoid
contacting the floating box when it is
functioning.
Wash the floating box with clean water.
Reinstall the air hose.
Reinstall the reversed lock onto the pole of
the outlet valve.
Readjust the water level.
Readjust the position of other parts to avoid
contacting the floating box when it is
functioning.
Take out the outlet valve and clean the
wastes.
A. Wait for restoration of water supply.
B. Open the water supply stop.
Refer to wash filtration net.
A.
B.
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Recommended Action