Gears - The Systematic Approach To Defining, Diagnosing And Solving Problems; Gather Information; Evaluate Potential Causes; Assess Performance - Toro Pro Force 44552TE Service Manual

GEARS – The Systematic Approach to Defining,
Diagnosing and Solving Problems

Gather Information

Evaluate Potential Causes

Assess Performance

Repair

Solution Confirmation

Troubleshooting: General Operation Problems
•Information reported by the customer
•Information observed by you
•Establish the what, where and when of the issue
Consider possible causes of the problem to develop a hypothesis
•Narrow down the focus of the problem
•Ensure you have all the necessary tools for testing
•Test all potential causes of the failure
•Reevaluate and create a new hypothesis if necessary
•Return the unit to service by repairing, rebuilding or replacing
•Did the issue go away
•Was the root cause of the issue correctly repaired
•Are there any other new symptoms
Page 3–2 Pro Force® Debris Blower
18237SL Rev A