Troubleshooting - VTech 6031 User Manual

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.
vtechphones.com, or call 1 (800) 595-9511; n Canada, call 1 (800) 267-7377.
Problem Suggeston
My telephone does not • Make sure the battery s nstalled and charged correctly (page 2). For optmum daly
work at all.
• Make sure the power adapter s securely plugged nto an outlet not controlled by a wall
• Make sure the telephone line cord is plugged firmly into the telephone base and the wall jack.
• Unplug the unt's electrcal power. Wat for approxmately 15 seconds, then plug t back n.
• Charge the battery n the cordless handset for at least 16 hours.
• Remove and re-nsert the battery. If that stll does not work, t may be necessary to purchase
• Dsconnect the telephone base from the jack and plug n a workng telephone. If ths telephone
Low BaTTEry s
• Place the handset n the telephone base for rechargng.
dsplayed on screen.
• Remove and re-nstall the battery and use t normally untl fully dscharged, then recharge the
• If the above measures do not correct the problem, the battery may need to be replaced.
performance, return the cordless handset to the telephone base after use.
swtch.
Allow up to one mnute for the cordless handset and telephone base to synchronze.
a new battery.
does not work, the problem s probably n the wrng or the local servce. Call the local telephone
company.
handset on the telephone base for 16 hours.
www.vtechphones.com 31