VTech 6031 User Manual page 37

Troubleshooting
Problem
The telephone does
not rng when there s
an ncomng call.
34
Suggeston
• Make sure the rnger s on (page 9). Make sure the rnger s on (page 9).
• Make sure the telephone lne cord and power adapter are plugged n properly (page 3). Make sure the telephone lne cord and power adapter are plugged n properly (page 3).
• The cordless handset may be too far from the telephone base. Move t closer to the telephone The cordless handset may be too far from the telephone base. Move t closer to the telephone
base.
• There may be too many extenson telephones on the telephone lne to allow all of them to rng There may be too many extenson telephones on the telephone lne to allow all of them to rng
smultaneously. Try unpluggng some of them.
• If the other telephones n your home are havng the same problem, the problem s n the wrng If the other telephones n your home are havng the same problem, the problem s n the wrng
or local servce. Contact the local telephone company (charges may apply).
• Other electronc products can cause nterference to your cordless telephone. Try nstallng your Other electronc products can cause nterference to your cordless telephone. Try nstallng your
telephone as far away as possble from the followng electronc devces: wreless routers, rados,
rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors,
televsons, VCRs, personal computers, ktchen applances, and other cordless telephones.
• Test a workng telephone at the telephone jack. If another telephone has the same problem, the
problem s n the telephone jack. Contact your local telephone company (charges may apply).
• The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord. The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord.
• Remove and re-nsert the battery and place the cordless handset n the telephone base. Remove and re-nsert the battery and place the cordless handset n the telephone base.
• Wat for the cordless handset to synchronze wth the telephone base. Allow up to one mnute Wat for the cordless handset to synchronze wth the telephone base. Allow up to one mnute
for ths to take place.
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