VTech DS6221 User Manual

VTech DS6221 User Manual

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User's manual
w w w.v t e c h p h o n e s . c o m
Models:
DS6221/DS6221-2/
DS6221-3/DS6221-4/
DS6221-5/DS6222-4/
DS6222-5

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Summary of Contents for VTech DS6221

  • Page 1 User’s manual w w w.v t e c h p h o n e s . c o m Models: DS6221/DS6221-2/ DS6221-3/DS6221-4/ DS6221-5/DS6222-4/ DS6222-5...
  • Page 2 Important safety instructions on page 47 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product.
  • Page 3: Table Of Contents

    Dial a redial entry ...27 Delete from redial ...27 Answering system operation ...28 Answering system and voicemail ...28 Message capacity ...28 Call screening ...29 Call intercept ...29 Telephone base ringer volume ...29 New message indication ...30 Message playback ...30 Delete all messages ...31...
  • Page 4 Record and play memos ...31 Record a memo ...31 Message window displays...32 Remote access ...33 Appendix ...34 Handset display screen messages ...34 Handset and telephone base indicators ...36 Battery ...37 Expand your telephone system ...38 Add and register a handset (optional) ...38 Replace a handset ...39...
  • Page 5: Getting Started

    Your telephone contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. Charger and charger adapter (1 for DS6221-2, 2 for DS6221-3, 3 for DS6221-4 and DS6222-4, and 4 for DS6221-5 and DS6222-5)
  • Page 6: Telephone Base And Charger Installation

    If you subscribe to digital subscriber line (DSL) high-speed Internet service through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters.
  • Page 7: Battery Installation And Charging

    For best performance, charge the handset for at least 16 hours before use. When not in use, place the handset in the telephone base or charger. See page 37 for battery operating times. Battery indicators The screen is blank.
  • Page 8: Installation Options

    Position the telephone base as shown below. Insert the extended tabs (marked B) of the wall bracket into the slots on the back of the telephone base (marked B). Push the telephone base down until it is securely in place.
  • Page 9: Wall Mount To Tabletop Installation

    If the telephone line cord and power adapter cord are bundled, untie them first. Lift the telephone base up to detach it from the black plastic wall bracket. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter from the power outlet.
  • Page 10: Handset Layout

    Getting started Handset layout CHARGE light On when the handset is charging in the telephone base or charger (page 3). /VOL (Directory/volume) Press to enter the directory when the telephone is not in use (page 21). While in a menu, press to scroll up.
  • Page 11: Telephone Base Layout

    Getting started Telephone base layout Message window Shows the number of messages and other answering system information (page 32). IN USE light Flashes when there is an incoming call, or another telephone sharing the same line is in use. On when the handset is in use.
  • Page 12: Telephone Settings

    MENU • Setting the volume to the lowest level turns off the ringer. A ringer off icon • See page 29 to set the telephone base ringer volume. Ringer tone You can choose from different ringer tones. Press MENU/ SELECT handset is not in use.
  • Page 13: Lcd Language

    Telephone settings LCD language You can select ENGLISH, FRANÇAIS or ESPAÑOL to be used in all screen displays. Press MENU/ SELECT handset is not in use. to select > LCD LANGUAGE, then press Press SELECT. MENU/ Press to scroll through the choices.
  • Page 14: Clear Voicemail

    Press MENU If, in the future, your telephone service provider requires you to dial the area code when making a local call, or, if you move to a location that requires it, delete the home area code you have already programmed, following the steps above.
  • Page 15: Answering System Settings

    /SELECT to confirm your selection. MENU Remote code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can set the code from 10 to 99. Press MENU/ SELECT SELECT to select >...
  • Page 16: Announcement

    Answering system settings Announcement The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own. Play your announcement Press MENU/ SELECT /SELECT to select >...
  • Page 17: Telephone Operation

    /REMOVE or OFF/ MUTE /PAUSE to insert a dialing pause (a p appears). REDIAL End a call Press OFF/ or put the handset in the telephone base or charger. CLEAR Speakerphone During a call, press handset use. Volume During a call, press VOL to backspace and delete;...
  • Page 18: Mute

    The next call rings normally. Call waiting When you subscribe to call waiting service from your telephone service provider, you hear an alert tone if there is an incoming call while you are on another call. Press to put your current call on hold and take the new call.
  • Page 19: Chain Dialing

    Telephone operation Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account information or access codes) from the directory, call log or redial list.
  • Page 20: Multiple Handset Use

    The call will not be terminated until all handsets hang up. You can buy additional expansion handsets (model DS6201) for this telephone base. You can register up to 12 handsets to the telephone base. The first nine handsets that you register are named HANDSETS 1-9. Use the handset number to intercom and transfer calls.
  • Page 21: Share An Outside Call

    • The other person can leave the intercom call by pressing placing the other handset back in the telephone base or charger. The outside call continues with the original system handset. OTHER HANDSET Use the dialing keys to select the other CALLING HANDSET X on your originating handset.
  • Page 22: Directory

    Telephone operation Directory The directory can store up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. • Directory entries are shared by all system handsets. Any additions, deletions or edits made on one handset affect the directory on all handsets.
  • Page 23: Store A Directory Entry

    Telephone operation Store a directory entry Use the following steps to store an entry in the directory. Press MENU/ SELECT to select > DIRECTORY and then press Press /SELECT. MENU to select > STORE, then press Press /SELECT. The screen shows ENTER NUMBER.
  • Page 24: Character Chart

    Telephone operation Character chart Use the dial pad and the chart below to enter a name (up to 15 characters). Each press of a particular key causes the characters to be displayed in the following order: Number space When entering a name in the directory, the first letter of each word is automatically capitalized.
  • Page 25: Search The Directory

    , or use the alphabetical search to browse. Press when the handset is not in use. when the handset is not in use. Press /SELECT twice. MENU when the handset is not in use. Press /SELECT twice. MENU >REVIEW STORE VTECH 595-9511...
  • Page 26: Edit A Directory Entry

    Telephone operation Edit a directory entry Use the following steps to edit an entry in the directory. Press when the handset is not in use. -OR- Press MENU/ SELECT select > DIRECTORY and then press Press , or use the alphabetical search to browse (see page 21).
  • Page 27: About Caller Id

    Caller ID allows you to see the name, number, date and time of calls. Caller ID with call waiting lets you see the name and telephone number of the caller before answering the telephone, even while on another call.
  • Page 28: Call Log

    HANDSET X XX MISSED CALLS 6:21am 12/25 CALL LOG EMPTY HANDSET X XX MISSED CALLS 6:11am 12/25 VTECH 595-9511 6:21am 12/25...
  • Page 29: Review The Call Log

    MENU Press to browse through the call log. • The name (if available), telephone number, date and time of all incoming calls are shown on the screen. • You hear a double beep when the list reaches the beginning or end of the call log.
  • Page 30: Dial A Call Log Entry

    Telephone operation Dial a call log entry When in the call log, press Press to dial the entry. Save a call log entry to the directory When in the call log, press Press MENU/ SELECT displays EDIT NUMBER. Use the dialing keys to edit the number.
  • Page 31: Call Log Display Screen Messages

    UNKNOWN NUMBER UNKNOWN CALLER LONG DISTANCE (before the caller’s number) Redial list The telephone stores the five most recently dialed numbers. • When there are already five entries, the oldest entry is deleted to make room for the new entry.
  • Page 32: Answering System Operation

    flashes, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.
  • Page 33: Call Screening

    Press VOL + or VOL - when the telephone is not in use. When you set the ringer volume to zero, the base ringer is off and the system announces, “ Base ringer is off.” See page 8 to set the handset ringer volume.
  • Page 34: New Message Indication

    The message window on the telephone base flashes and handset when there are new answering system messages. If the new message alert tone is turned on, the telephone base beeps every 10 seconds when there are unreviewed messages. Message playback If you have new messages, the telephone plays only the new messages (oldest first).
  • Page 35: Delete All Messages

    Delete all messages To delete all messages with the telephone base: Press X/DELETE when the phone is not in use. The telephone announces, “To delete all old messages, press DELETE again.” Press X/DELETE again. All previously heard messages are erased and the telephone announces, “All old messages deleted.”...
  • Page 36: Message Window Displays

    No messages. Total number of old messages recorded. Total number of messages recorded. The telephone base might have lost and regained power. The clock needs to be set. Memory is full with total number of messages recorded. Current message number during new message playback.
  • Page 37: Remote Access

    Remote access A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19; see Remote code on page 11 to change it. Dial your telephone number from any touch tone telephone.
  • Page 38: Appendix

    LINE IN USE LIST FULL LOW BATTERY MICROPHONE ON MUTED NEW VOICEMAIL The telephone number entered is already stored in the directory. There are no call log entries. Calling another handset. The cordless handset is searching for the telephone base.
  • Page 39 UNABLE TO SAVE XX MISSED CALLS There is no telephone line connected. Communication between handset and telephone base is lost during a call. One handset is already viewing the call log or directory and another handset attempts to review it.
  • Page 40: Handset And Telephone Base Indicators

    SPEAKER (Battery indicator) On when the handset speakerphone is in use. On when the handset is charging in the telephone base or charger. Flashes when there is an incoming call or another telephone sharing the same line is in use.
  • Page 41: Battery

    Appendix Battery It takes up to 16 hours for the battery to be fully charged. When it is fully charged, you can expect the following performance: Operation While in handset use (talking*) While in speakerphone mode (talking*) While not in use (standby**) *Operating times vary depending on your actual use and the age of the battery.
  • Page 42: Expand Your Telephone System

    On the telephone base, press and hold FIND HANDSET for about four seconds (until the red IN USE light on the telephone base turns on) and then release the button. The handset shows PLEASE WAIT... and it takes about 10 seconds to complete the registration.
  • Page 43: Replace A Handset

    To de-register all handsets: Press and hold FIND HANDSET on the telephone base for about 10 seconds (until the IN USE light on the telephone base turns on and starts to flash), then release FIND HANDSET Press and release FIND HANDSET again. You must press FIND HANDSET while the IN USE light is still flashing.
  • Page 44: Troubleshooting

    • Remove and reinstall the battery, then charge for up to 16 hours. If the handset is in the telephone base or charger but the CHARGE light on the • handset is not on, refer to The CHARGE light is off in this section.
  • Page 45 • Disconnect the telephone base from the telephone wall jack and connect a different telephone. If there is no dial tone on this telephone either, the problem is in your wiring or local service. Contact your telephone service provider. The telephone does not ring when there is an incoming call.
  • Page 46 • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, re-locate your telephone or modem farther apart from each other, or use a different...
  • Page 47 • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your telephone service provider. •...
  • Page 48: I Cannot Retrieve Voicemail Messages

    Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and re-install the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize. •...
  • Page 49 • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
  • Page 50 Make sure your remote code is correct (page 11). • Make sure you are calling from a touch-tone telephone. When dialing a number, there should be tones. If there are clicks, then it is not a touch-tone telephone and cannot activate the answering system. •...
  • Page 51: Important Safety Instructions

    Do not use the telephone to report a gas leak in the vicinity of the leak. Only put the handset of your telephone next to your ear when it is in normal talk mode. The power adapters are intended to be correctly oriented in a vertical or floor mount position.
  • Page 52: Operating Range

    Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install the telephone base near a sink, bathtub or shower.
  • Page 53: About Cordless Telephones

    VTech product service centers. Please call ® 1-800-8-BATTERY for information on Ni-MH battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment to protecting our environment and conserving natural resources. ® RBRC is a registered trademark of Rechargeable Battery Recycling Corporation.
  • Page 54: Warranty

    Warranty What does this limited warranty cover? The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package (“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product operating instructions.
  • Page 55 Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of this Product.
  • Page 56: Fcc, Acta And Ic Regulations

    This product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s body other than the hands are maintained at a distance of approximately 20 cm (8 inches) or more.
  • Page 57 You will be given the opportunity to correct the problem and the telephone service provider is required to inform you of your right to file a complaint with the FCC. Your telephone service provider may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.
  • Page 58: Technical Specifications

    Handset: 6.38 X 1.85 X 1.23 in (162.00 X 47.00 X 31.20 mm) Telephone base: 5.88 X 4.21 X 2.06 in (149.30 X 107.00 X 52.40 mm) Charger: 3.13 X 3.67 X 1.85 in (79.60 X 93.30 X 47.00 mm) Weight Handset: 4.62oz (131.00g) (including battery)
  • Page 59: Index

    Dial a redial entry 27 Dialing pause 19 Directory 18 DSL filter 2 Edit a directory entry 22 End a call 13 Expand your telephone system 38 Find handset 14 Handset display screen messages 34 Handset icons 36 Handset layout 6 Handset lights 36...
  • Page 60 Store from redial 19 Technical specifications 54 Telephone base installation 2 Telephone base layout 7 Telephone base lights 36 Telephone base ringer volume 29 Troubleshooting 40 Turn the answering system on or off 29 Voicemail 10 Volume 8 Wall mounting 4...
  • Page 61 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon 97008 Distributed in Canada by VTech Technologies Canada, Ltd., Richmond, B.C. V6W 1L5 Copyright © 2009 for VTECH TELECOMMUNICATIONS LTD. Printed in China.

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