VTech 6031 User Manual page 39

Troubleshooting
Problem
There s nose
or nterference
durng a telephone
conversaton.
My calls cut n and out
when I am usng the
cordless handset.
36
Suggeston
• The handset may be out of range. Move t closer to the telephone base. The handset may be out of range. Move t closer to the telephone base.
• Applances or other cordless telephones plugged nto the same crcut as the telephone base Applances or other cordless telephones plugged nto the same crcut as the telephone base
can cause nterference. Try movng the applance or telephone base to another outlet.
• Other electronc products can cause nterference to your cordless telephone. Try nstallng your Other electronc products can cause nterference to your cordless telephone. Try nstallng your
telephone as far away as possble fro+m the followng electronc devces: wreless routers,
rados, rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room
montors, televsons, VCRs, personal computers, ktchen applances, wreless routers, and
other cordless telephones.
• Mcrowave ovens operate on the same frequency as your telephone. It s normal to experence Mcrowave ovens operate on the same frequency as your telephone. It s normal to experence
statc on your telephone whle the mcrowave oven s operatng. Do not nstall ths telephone
n the same outlet or near a mcrowave oven.
• If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or
modem/surge protector) nto a dfferent locaton. If ths solves the problem, re-locate your
telephone or modem farther apart from each other, or use a dfferent surge protector.
• The layout of your home or office might be limiting the operating range. Try moving the telephone The layout of your home or office might be limiting the operating range. Try moving the telephone
base to another locaton, preferably a hgher locaton for better recepton.
• Dsconnect the telephone base from the modular jack and plug n a corded telephone. If calls Dsconnect the telephone base from the modular jack and plug n a corded telephone. If calls
are stll not clear, the problem s probably n the wrng or local servce. Contact the local
telephone company (charges may apply).
• If the other telephones n your home are havng the same problem, the problem s n the wrng If the other telephones n your home are havng the same problem, the problem s n the wrng
or local servce. Contact the local telephone company (charges may apply).
• Do you have DSL service�� If yes, you need to have a DSL filter installed at every telephone jack Do you have DSL service�� If yes, you need to have a DSL filter installed at every telephone jack
that has a telephone connected to it. Contact your DSL service provider for filter information.
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