VTech 6031 User Manual page 40

Troubleshooting
Problem Suggeston
I hear other calls when • Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If there are
usng the telephone.
I hear nose n the • Make sure the telephone lne cord s plugged n securely.
cordless handset, and
none of the keys or
buttons work.
My caller ID features are • Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone
not workng properly
• The caller may not be callng from an area whch supports caller ID.
• Both you and the caller's telephone companes must use equpment whch are compatble wth
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
The system does • Make sure you subscrbe to caller ID wth call watng features provded by the local telephone
not receve caller ID
or the system does
• The caller may not be callng from an area whch supports caller ID.
not dsplay caller ID
• Both you and the caller's telephone companes must use equpment whch are compatble wth
durng call watng.
• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
Dsconnect the telephone base from the telephone jack. Plug n a dfferent telephone. If there are
stll other calls, the problem s probably n the wrng or local servce. Call your local telephone
company.
Make sure the telephone lne cord s plugged n securely.
Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone
company for ths feature to work on your telephone.
The caller may not be callng from an area whch supports caller ID.
Both you and the caller's telephone companes must use equpment whch are compatble wth
caller ID servce.
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
Make sure you subscrbe to caller ID wth call watng features provded by the local telephone
company.
The caller may not be callng from an area whch supports caller ID.
Both you and the caller's telephone companes must use equpment whch are compatble wth
caller ID servce.
If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
base and the telephone line jack. Contact your DSL service provider for filter information.
www.vtechphones.com 37