Quadra-Fire TREKKER Series Owner's Manual

Quadra-Fire TREKKER Series Owner's Manual

Free standing pellet appliance

Advertisement

INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions regarding installation, operation or service.
NOTICE: DO NOT DISCARD THIS MANUAL
TREKKER FREE STANDING PELLET
APPLIANCE
MODEL NUMBERS:
TREKKER-MBK
TREKKER-PBK
TREKKER-PDB
TREKKER-PFT
TREKKER-PMH
TREKKER-TWL
CAUTION
Tested and approved for wood pellets only. Burning of
any other type of fuel voids your warranty.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
R
7080-166J
WARNING
If the information in these instructions is
not followed exactly, a fire could result
causing property damage, personal injury,
or death.
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void
your warranty.
Comply with all minimum clearances to combustibles
as specified.
Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down. Hot glass
will cause burns.
Do not touch glass until it is cooled
NEVER allow children to touch glass
Keep children away
CAREFULLY SUPERVISE children in same room
as fireplace.
Alert children and adults to hazards of
high temperatures
High temperatures may ignite clothing or other
flammable materials.
Keep clothing, furniture, draperies and other
flammable materials away.
CAUTION
Check building codes prior to installation.
Installation MUST comply with local, regional, state
and national codes and regulations.
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
NOTE: To obtain a French translation of this
manual, please contact your dealer or visit
www.quadrafire.com
REMARQUE : Pour obtenir une traduction française de
ce manuel, s'il vous plaît contacter votre
revendeur ou visitez
www.quadrafire.com
March 17, 2020

Advertisement

Table of Contents
loading

Summary of Contents for Quadra-Fire TREKKER Series

  • Page 1 Owner’s Manual Operation & Care INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions regarding installation, operation or service. NOTICE: DO NOT DISCARD THIS MANUAL WARNING If the information in these instructions is not followed exactly, a fire could result causing property damage, personal injury,...
  • Page 2 Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: Back of Stove CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH, KEEP CHILDREN, CLOTHING AND FURNITURE AWAY.
  • Page 3: Table Of Contents

    O. Tuning ........P. Frequently Asked Questions ....Quadra-Fire is a registered trademark of Hearth & Home Technologies. March 17, 2020...
  • Page 4: Warranty Policy

    B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: WARRANTY PERIOD: distributor, whichever occurs earlier.
  • Page 5 WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. •...
  • Page 6: Quick Start Guide

    8. From the home screen press the outer ring to access the set temperature; rotate clockwise to raise the temperature and counterclockwise to lower the temperature. STANDBY STANDBY NOTE: Refer to the Quadra-Fire Wireless User Interface manual for more information. March 19, 2018 7080-166J March 17, 2020...
  • Page 7: Listing And Code Approvals

    Listing and Code Approvals A. Appliance Safety Certification C. BTU & Efficiency Specifications EPA Certification TREKKER-MBK, TREKKER-PBK, Model Number: 98-17 Number: TREKKER-PDB, TREKKER-PFT, Numbers: TREKKER-PMH and TREKKER-TWL EPA Certified Emissions: 0.74 grams per hour Laboratory: OMNI Test Laboratories, Inc. *LHV Tested Efficiency: 83.2% Report **HHV Tested Efficiency: 77.9% 061-S-83-2...
  • Page 8: Glass Specifications

    D. Glass Specifications WARNING This stove is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact your dealer for replacement glass. Fire Risk. Hearth & Home Technologies disclaims any responsibility for, and the warranty will be voided by, the following actions: E.
  • Page 9: Operating Instructions

    User Guide Operating Instructions C. Combustible Materials WARNING Material made of/or surfaced with any of the following materials: Compressed Paper Wood Fire Risk. Plywood/OSB • Do not operate appliance before reading Sheet Rock (drywall) and understanding operating instructions. Plastic • Failure to operate appliance properly may Plant Fibers cause a house fire.
  • Page 10: Before Your First Fire

    G. User Interface Size • Pellets are either 1/4 inch or 5/16 inch (6-8mm) in The appliance comes with a user interface and Bluetooth diameter key, both need to connected for the appliance to operate. • Length should be no more that 1-1/2 inches (38mm) Reference user interface manual supplied for installation •...
  • Page 11: Fire Pot Purge

    I. Fire pot Purge L. General Operating of Appliance Purpose: To help remove debris from the fire pot and help Baffle Latch the unit burn as efficient as possible. The frequency of the purge cycle is once every 30 minutes while the unit is burning.
  • Page 12: Clear Space

    N. Clear Space NOTICE: Clearances may only be reduced by means ap proved by the regulatory authority having jurisdiction. Mantel: Avoid placing candles and other heat-sensitive ob jects on mantel or hearth. Heat may damage these objects. WARNING Fire Risk Do NOT operate appliance: •...
  • Page 13: Frequently Asked Questions

    P. Frequently Asked Questions What causes my glass to become dirty? If the glass has white ash build up it is normal and the glass should be cleaned. If it is a black soot build up airflow through the unit may be restricted. The most often cause is overdue maintenance and cleaning. See Maintaining and Servicing page 14 and/or make adjustments to the trim control.
  • Page 14: Maintenance And Service

    Maintenance and Service When properly maintained, your appliance will give CAUTION you many years of trouble-free service. Contact your dealer to answer questions regarding proper operation, Shock and Smoke Hazard troubleshooting and service for your appliance. Visit • Smoke spillage into room can occur if www.quadrafire.com/owner-resources to view basic appliance is not cool before unplugging.
  • Page 15: General Maintenance And Cleaning

    C. General Maintenance and Cleaning 2. Cleaning Ash Pan • Frequency: Weekly or every 3-5 bags 1. Cleaning Fire pot using Lever • By: Homeowner • Frequency: Daily or as needed* a. Locate the ash pan underneath the fire pot. •...
  • Page 16 5. Cleaning Heat Exchanger & Drop Tube • Frequency: Monthly or every ton of fuel (50 bags). • By: Homeowner NOTE: Heavy duty vacuum cleaners may be obtained, specifically designed for solid fuel appliance cleaning. Tools Needed: A Shop Vacuum and generic micro cleaning kit;...
  • Page 17 8. Cleaning the Glass 6. Ash Removal System Inspection & Cleaning • Frequency: See chart on page 14 • Frequency: Monthly or after burning 50 bags • By: Homeowner • By: Homeowner a. Be sure the appliance is allowed to cool. a.
  • Page 18: Soot Or Creosote Fire Awareness

    13. Soot and Fly-ash: Formation & Need for Removal in 10. Cleaning Exhaust System Exhaust Venting System. (Requires No Lubrication) • Frequency: See chart on page 14 • Frequency: See chart on page 14 • By: Qualified Service Technician and/or Homeowner •...
  • Page 19: High Ash Fuel Content Maintenance

    E. High Ash Fuel Content Maintenance • Frequency: Daily • By: Homeowner Baffle If the ash build-up exceeds the half way point in the fire pot or if clinkers are adhering to the sides of the fire pot, the fire pot floor is not being cycled enough.
  • Page 20: Convection Blower Replacement

    H. Convection Blower Replacement I. Combustion/Exhaust Blower Replacement 1. Follow the proper shut down procedures. 1. Follow the proper shut down procedures. 2. Remove the left side panel by loosening the 2. Remove the right side panel by loosening the 2 screws using a Phillips head screw driver or 2 screws using a Phillips head screw driver or wrench (Figure 20.1).
  • Page 21: Troubleshooting Guide

    Troubleshooting Guide A. General Appliance With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.
  • Page 22 SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION Area where the user interface is Check thermostat proximity to doors and windows placed affects temperature. Appliance starts and User interface located in tight stops frequently Inspect user interface location and make sure it is not close to a spaces effecting the on/off cycling of surface that heats and cools quickly.
  • Page 23: User Interface Display

    SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION Dirty appliance or venting Clean unit including the fire pot, exhaust path, and venting system Poor fuel quality, high ash content. Purge old fuel and use higher quality / or brand of fuel Large, lazy flame (orange color) with Incorrect air-fuel adjustment Adjust the trim (see trim adjustment section)
  • Page 24: User Interface Alarm

    C. User Interface Alarm Following correction of any alarm, the user interface will turn to OFF. Turn user interface back ON and back to desired setting. ALARM POSSIBLE CAUSE CORRECTIVE ACTION Hopper empty Fill the hopper Auger jam Inspect the feed tube for jams Make sure firebox door is shut, vacuum hose is connected to Vacuum switch not closing switch and drop tube, wire connectors are connected to vacuum...
  • Page 25: Reference Materials

    Reference Materials When describing the location of a component, it is always AS YOU FACE THE FRONT OF THE APPLIANCE. A. Component Functions 1. Exhaust Blower The combustion (exhaust) blower is mounted in the bottom right rear of appliance. The blower is designed to pull the exhaust from the appliance and push it out through the venting system.
  • Page 26 12. Exhaust Probe - Exhaust Blower The exhaust probe is a temperature-sensing device attached to the exhaust blower housing via screw and clamp. It provides sympathetic exhaust temperature feedback to the control board. In turn, the control board uses this information to adjust its heat-output systems for best performance.
  • Page 27: Maintenance Log

    B. Maintenance Log Date of Service Performed By Description of Service March 17, 2020 7080-166J...
  • Page 28: Exploded Drawings

    C. Exploded Drawings TREKKER Service Parts Beginning Manufacturing Date: Jun 2018 Pellet Stove Ending Manufacturing Date: Active Color SKU No. Mfg. Dates Matte Black TREKKER-MBK 06/18 - Porcelain Black TREKKER-PBK 06/18 - 05/19 TREKKER-PDB 06/18 - 05/19 Porcelain Dark Blue Porcelain Frost TREKKER-PFT 06/18 -...
  • Page 29: Service Parts

    D. Service Parts TREKKER Service Parts Beginning Manufacturing Date: Jun 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor.
  • Page 30 TREKKER Service Parts Beginning Manufacturing Date: Jun 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 31 TREKKER Service Parts Beginning Manufacturing Date: Jun 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 32 TREKKER Service Parts Beginning Manufacturing Date: Jun 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 33: Accessories

    E. Accessories TREKKER Service Parts Beginning Manufacturing Date: Jun 2018 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Stocked Hearth and Home Technologies does not sell directly to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 34 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafi re.com CAUTION DO NOT DISCARD THIS MANUAL •...

Table of Contents