Quadra-Fire CB1200-C Owner's Manual
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Quadra-Fire CB1200-C Owner's Manual

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
CLASSIC BAY 1200 PELLET
APPLIANCE
MODEL NUMBER:
CB1200-C
Tested and approved for wood pellet fuel only. Burning of
any other type of fuel voids your warranty.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
CAUTION
R
If the information in these instructions
is not followed exactly, a fire may result
causing property damage, personal injury,
or death.
• Do not store or use gasoline or other flammable vapors
and liquids in the vicinity of this or any other appliance.
• Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void
your warranty.
• Comply with all minimum clearances to combustibles
as specified.
Failure to comply may cause house fire.
Hot glass will cause burns.
• Do not touch glass until it is cooled.
• NEVER allow children to touch glass.
• Keep children away.
• CAREFULLY SUPERVISE children in same room
as fireplace.
• Alert
children
high temperatures.
• High temperatures may ignite clothing or other
flammable materials.
• Keep
clothing,
flammable materials away.
Check building codes prior to installation.
•
Installation MUST comply with local, regional, state
and national codes and regulations.
•
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
NOTE: To obtain a French translation of this manual,
please contact your dealer or visit
REMARQUE : Pour obtenir une traduction française de
ce manuel, s'il vous plaît contacter votre revendeur ou
visitez
www.quadrafire.com
7027-802K
WARNING
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
and
adults
to
furniture,
draperies
CAUTION
www.quadrafire.com
hazards
of
and
other
10/21

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Summary of Contents for Quadra-Fire CB1200-C

  • Page 1 MODEL NUMBER: • Do not over fire - If appliance or chimney connector glows, you are over firing. Over firing will void CB1200-C your warranty. • Comply with all minimum clearances to combustibles as specified.

  • Page 2: Sample Of Serial Number / Safety Label

    Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction. A. Sample of Serial Number / Safety Label LOCATION: Back of Appliance CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS.

  • Page 3: Table Of Contents

    S. Thermostat Battery Replacement ....15 T. Frequently Asked Questions....16 Quadra-Fire is a registered trademark of Hearth & Home Technologies. 7027-802K...

  • Page 4: Warranty Policy

    B. Warranty Policy Hearth & Home Technologies LLC LIMITED LIFETIME WARRANTY Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances (each a “Product” and collectively, the “Product(s)”) and certain component parts set forth in the table below (“Component Part(s)”) that are purchased from a HHT authorized dealer or distributor.
  • Page 5 WARRANTY CONDITIONS: • Because HHT cannot control the quality of any Products sold by unauthorized sellers, this Warranty only covers Products that are purchased through an HHT authorized dealer or distributor unless otherwise prohibited by law; a list of HHT authorized dealers is available on the HHT branded websites.

  • Page 6: Listing And Code Approvals

    Listing and Code Approvals A. Appliance Safety Certification C. BTU & Efficiency Specifications Model EPA Certification CB1200-C Number: 176-19 Number: Number: Laboratory: OMNI Test Laboratories, Inc. EPA Certified Emissions: 1.1 grams per hour Report *LHV Tested Efficiency: 77.8% 061-S-21-4 Number:.

  • Page 7: Glass Specifications

    D. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please contact Fire Risk. your dealer for replacement glass. Hearth & Home Technologies disclaims any E. Electrical Rating responsibility for, and the warranty will be voided by, the following actions: 115 VAC, 60 Hz, Start 3.75 Amps, Run 1.88 Amps.

  • Page 8: Operating Instructions

    Operating Instructions D. Fuel Material and Fuel Storage WARNING Pellet fuel quality can greatly fluctuate. We recommend that you buy fuel in multi-ton lots whenever possible. However, Do not operate appliance before reading and we do recommend trying various brands before purchasing understanding operating instructions.

  • Page 9: Before Your First Fire

    E. Before Your First Fire Size • Pellets are either 1/4 inch or 5/16 inch (6-8mm) 1. First, make sure your appliance has been properly in diameter. installed and that all safety requirements have been met. • Length should be no more that 1-1/2 inches (38mm). Pay particular attention to the fire protection and venting.

  • Page 10: General Operating Information

    G. General Operating Information 5. For your first fire it will be necessary to press the reset button every two minutes until pellets start to drop into 1. Thermostat Calls For Heat the fire pot, then press button 1 more time. This will fill the The appliance is like most modern furnaces;...

  • Page 11: Feed Rate Adjustment Instructions

    J. Feed Rate Adjustment Instructions 3. Occasionally the appliance may run out of fuel and shut itself down. When this happens, the red call light will be The feed adjustment control rod is factory set, and should on (See Figure 10.1 on page 10). To restart it, fill the be adequate for most fuels.

  • Page 12: Clear Space

    M. Clear Space N. Thermostat Controls Mantel: Avoid placing candles and other heat-sensitive TEMPERATURE (HEAT / OFF) SWITCH: objects on mantel or hearth. Heat may damage these objects. Set this switch to HEAT to control your appliance. The OFF position will disable the appliance. NOTICE: Clearances may only be reduced by means SET (MULTI- FUNCTION) SLIDE SWITCH: approved by the regulatory authority having jurisdiction.

  • Page 13: Thermostat Setup Options

    O. Thermostat Setup Options ITEM #08 (TEMPERATURE DIFFERENTIAL): • The thermostat works by turning your heating system on Setup options for how the thermostat will function are and off whenever the room temperature varies from the performed using a menu on the display screen. desired set-point temperature.

  • Page 14: Thermostat Temperature Programs

    TEMPERATURE HOLD: 4. Continue in this pressing COPY button to set desired days with original setting. Temperature hold is used for maintaining a fixed set temperature; once a HOLD is initiated, the thermostat will NOTE: The word COPY will not appear on the display maintain the set temperature indefinitely.

  • Page 15: Thermostat Battery Replacement

    HARDWARE RESET: When installing new batteries, it is recommended using only brand new “AA” size alkaline batteries. Please verify the The hardware reset button; labeled HW RST, is a small polarity markings shown in the battery compartment before round push button that is located in the middle of the circuit adding batteries to the compartment.

  • Page 16: Frequently Asked Questions

    T. Frequently Asked Questions What causes my glass to become dirty? If the glass has white ash build up it is normal and the glass should be cleaned. If it is a black soot build up airflow through the unit may be restricted. The most often cause is overdue maintenance and cleaning. See Maintaining and Service on page 17 and/or make adjustments to the trim control.

  • Page 17: Maintenance And Service

    Maintenance and Service When properly maintained, your appliance will give you CAUTION many years of trouble-free service. Contact your dealer to answer question regarding proper operation, troubleshooting Shock and Smoke Hazard and service for your appliance. Visit www.quadrafire.com/ • Turn down thermostat, let appliance owner-resources to view basic troubleshooting, FAQs, use completely cool and exhaust blower must...

  • Page 18: General Maintenance And Cleaning

    C. General Maintenance and Cleaning 1. Types of Fuel The type of fuel you are burning will dictate how often you have to clean your fire pot. If the fuel you are burning has a high dirt or ash content, it may be necessary to clean the fire pot more than once a day.
  • Page 19 5. Disposal of Ashes 7. Cleaning Beneath Heat Exchanger • Frequency: As needed • Frequency: Monthly or after burning 1 ton of fuel • By: Homeowner • By: Homeowner Ashes should be placed in a steel container with a tight- a.
  • Page 20 10. Soot and Fly Ash: Formation & Need for Removal 12. Door Latch Inspection in Exhaust Venting System. • Frequency: Prior to heating season • Frequency: Yearly or more frequently depending on • By: Homeowner ash build-up. a. Be sure the appliance is allowed to cool, has been •...
  • Page 21 16. Preparing Firebox for Non-Burn Season 19. Clean Exhaust Exit Behind the Exhaust Blower • Frequency: Yearly at the end of the heating season a. Open both the upper and lower right side panels (Figure 21.2). • By: Homeowner b. Using a Phillips head screwdriver remove the 4 a.

  • Page 22: Soot Or Creosote Fire

    D. Soot or Creosote Fire Incorrect Establish a routine for the fuel, wood burner and firing technique. Check daily for creosote build-up until experience shows how often you need to clean to be safe. Be aware that the hotter the fire the less creosote is deposited, and weekly cleaning may be necessary in the mild weather even though monthly cleaning may be enough in the coldest months.

  • Page 23: Troubleshooting Guide

    Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken.
  • Page 24 Symptom Possible Cause Corrective Action Feed system fails to start. Out of fuel. Check hopper, fill with fuel. #2 snap disc may be defective. Replace snap disc. Firebox door must be closed securely. Vacuum switch not closing. No vacuum. Check exhaust blower is plugged in and operating. Check vacuum switch is plugged in.

  • Page 25: Service Parts Replacement

    Service Parts Replacement A. Blowers 2. Convection Blower - PART NUMBER: 812-3370 a. Use proper shut down procedures to shut down the 1. Exhaust Blower - PART NUMBER: 812-3381 appliance and let it completely cool. Remove existing blower: b. The convection blower is located at the bottom rear a.

  • Page 26: Baffles

    B. Baffles PART NUMBERS: LEFT BAFFLE: 510-5350, RIGHT BAFFLE: 510-5360 1. Use proper shut down procedures to shut down the appliance and let it completely cool down. 2. Open right side panel and then open the door. 3. The 2 baffles are located at the top inside of firebox. 4.

  • Page 27: Glass

    D. Glass 2. Side Glass NOTE: When removing the side glass with the door latch, WARNING you must remove the door latch first before removing the side frame. Use a powered Phillips head screw driver to • Glass is 5mm thick high temperature heat- remove the 4 screws.

  • Page 28: Reference Materials

    Reference Materials A. Component Functions When describing the location of a component, it is always AS YOU FACE THE FRONT OF 1. Control Box THE APPLIANCE. a. The control box is located under a small cover in the right rear corner of the inside of the hopper. 7.
  • Page 29 16. Thermostat 19. Snap Disc #3 (Back Burn Protector) 250°F The appliance is designed to run on a 12 volt AC thermostat. Snap disc #3 is mounted on the side of the auger tube just The heat anticipator should be set on the lowest setting below the feed motor and has a red reset button.

  • Page 30: Component Locations

    B. Component Locations Cleaning Rods Heat Output Speed HIGH HIGH Reset Button Call Light Heat Exchanger Tubes Figure 30.1 Figure 30.2 Power Outlet Convection Blower Terminal Block. Center 2 screws for Figure 30.4 Thermostat Wires Figure 30.3 7027-802K 10/21...

  • Page 31: Service And Maintenance Log

    C. Service and Maintenance Log Date of Service Performed By Description of Service 7027-802K 10/21...
  • Page 32 Date of Service Performed By Description of Service 7027-802K 10/21...
  • Page 33 Date of Service Performed By Description of Service 7027-802K 10/21...

  • Page 34: Service Parts List

    D. Service Parts List CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Classic Bay Freestanding Ending Manufacturing Date: Active Pellet Stove Part number list on following page. 04/21 7027-802K 10/21...
  • Page 35 CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 36 CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 37 CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 38 CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 39 CB1200-C Service Parts Beginning Manufacturing Date:March 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or Stocked Hearth and Home Technologies does not sell directly to consumers distributor. . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 40 Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafi re.com CAUTION DO NOT DISCARD THIS MANUAL •...

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