Canon MF269dw User Manual page 523

Do not shake or tilt the toner cartridge. Also, make sure to avoid applying shocks to the toner cartridge,
such as by hitting it against something. Doing so may cause the toner left in the toner cartridge to leak.
Remove the toner cartridge gently at the same angle as the slot.
2
Remove the drum cartridge.
Do not shake or tilt the drum cartridge. Also, make sure to avoid applying shocks to the drum cartridge,
such as by hitting it against something. Doing so may cause the toner left in the drum cartridge to leak.
Remove the drum cartridge gently at the same angle as the slot.
4
Gently pull out the paper.
5
Check whether paper is jammed inside the paper exit guide.
1
Pull out toward you while pressing the button (
Troubleshooting
) to open the paper exit guide.
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