Canon MF269dw User Manual page 515

● Check whether the destination is set correctly.
When storing a scanned original into the shared folder, an error occurred from the folder.
● Check whether the shared folder and the computer that has the shared folder are running correctly.
The incorrect folder name or password was specified when storing to the shared folder.
● Check the destination settings.
#802
The SMTP/POP3 server name is not set correctly.
● Set the SMTP/POP3 server name correctly.
Configuring Basic E-Mail Settings(P. 79)
Configuring E-Mail Communication Settings(P. 82)
#804
No access privileges to access the shared folder are granted.
● Assign the privilege for writing data to the storage folder to the sender (user name registered in the
destination). For details, contact your Network Administrator.
The incorrect folder name was specified when storing to the shared folder.
● Check the destination settings.
#806
When storing data to a shared folder, an incorrect user name or password was specified.
● The same user name and password as those registered in a shared folder must be registered in the
Address Book.
Setting a Shared Folder as a Save Location(P. 86)
Registering Destinations from Remote UI(P. 346)
When sending an e-mail, an incorrect destination was specified.
● Enter the correct e-mail address, and send the message again. If the destination that was registered in the
Address Book was used, check whether the e-mail address is correct.
Registering Destinations(P. 161)
#810
An error has been returned from the POP3 server when sending an e-mail.
● Check whether the POP3 server is set correctly.
● Check whether your mail server and network are running correctly. For more information, contact your
Network Administrator.
Troubleshooting
508