Troubleshooting; Reader Does Not Power On - Freestyle Libre User Manual

IMPORTANT: If you require assistance or if you notice any signs
of deterioration on the Reader (such as clouding or crazing on the
display of the Reader, corroding or eroding of the plastic housing, or
cracking of plastic housing or display) or if the Reader does not turn
on, discontinue use of the Reader and contact Customer Service at
1-855-632-8658 .
CAUTION: Do NOT place the Reader in water or other liquids .
Avoid getting dust, dirt, blood, control solution, water, bleach,
or any other substance in the test strip or USB ports as this may
cause the Reader to not function properly .
Maintenance
The FreeStyle Libre Flash Glucose Monitoring System has no serviceable
parts .
Disposal
This product should be disposed of in accordance with all applicable local
regulations related to the disposal of electronic equipment, batteries,
sharps, and materials potentially exposed to body fluids .
Contact Customer Service for further information on the appropriate
disposal of system components .
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Troubleshooting

This section lists problems or observations that you may have, the
possible cause(s), and recommended actions . If the Reader experiences an
error, a message will appear on the screen with directions to resolve the
error .

Reader Does Not Power On

Problem What It May Mean
Reader does not Reader battery is
power on after too low .
you press the
Home Button or
insert a test strip .
Reader is outside
of its operating
temperature range .
If the Reader still does not power on after trying these steps, contact
Customer Service .
What To Do
Charge the Reader .
Move the Reader to a
temperature between
50 °F and 113 °F and then
try to power it on .
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