Freestyle Libre User Manual page 52

Error
What It May Mean
Message
Blood was applied
E-5
to the test strip too
soon .
The test strip may not
E-6
be compatible with
the Reader .
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What To Do
1 . Review the testing
instructions .
2 . Repeat the test using a new
test strip .
3 . If the error reappears, contact
Customer Service .
1 . Check that you are using
the correct test strip for
the Reader . (See test strip
instructions for use to verify
your strip is compatible with
the Reader) .
2 . Repeat the test using a test
strip for use with your Reader .
3 . If the error reappears, contact
Customer Service .
Error
What It May Mean
Message
E-7
Test strip may be 1 . Check that you are using
damaged, used, or
the Reader does not
recognize it .
2 . Repeat the test using a test
3 . If the error reappears, contact
E-9
Reader error . 1 . Turn off the Reader .
2 . Repeat the test using a new
3 . If the error reappears, contact
What To Do
the correct test strip for
the Reader . (See test strip
instructions for use to verify
your strip is compatible with
the Reader) .
strip for use with your Reader .
Customer Service .
test strip .
Customer Service .
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