Problems at the Sensor Application Site
Problem
What It May Mean
The Sensor is
The site is not free
not sticking
of dirt, oil, hair, or
to your skin .
sweat .
Skin irritation
Seams or other
at the Sensor
constrictive clothing
application
or accessories
site .
causing friction at
the site .
You may be sensitive
to the adhesive
material .
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What To Do
1 . Remove the Sensor .
2 . Consider shaving and/or
cleaning the site with soap
and water .
3 . Follow the instructions in
Applying and Starting Your
Sensor sections .
Ensure that nothing rubs on the
site .
If the irritation is where the
adhesive touches skin, contact
your health care professional to
identify the best solution .
Problems Starting Your Sensor or Receiving Sensor
Readings
Display
What It May Mean
New Sensor
Sensor is not ready
Starting Up
to read glucose .
Scan
The Reader is not
Timeout
held close enough
to the Sensor .
Sensor
The Sensor life has
Ended
ended .
What To Do
Wait until the 12 hour Sensor
start-up period has completed .
Hold the Reader within
1 .5 inches (4 cm) of the Sensor .
Bring the screen of the Reader
close to the Sensor .
Apply and start a new Sensor .
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