Troubleshooting - A.O. Smith X6 User Manual

Troubleshooting

Your A. O. Smith
used incorrectly. This may not necessarily mean that the product is faulty. For instances
like these, please follow the steps given below to troubleshoot the problem without
help from a certified technician. If the problem still persists, please call Customer Care
Centre immediately.
Problems
Change in water taste
(All models).
Decreased flow of purified
water (All models).
Less/No reject water
(All models).
Less/No purified water
(All models).
Water not dispensing
when water dispense
button is pressed.
(for model only)
Buzzer beeps continuously
(for model only)
Water Purifier may not function at its desired capability if
Check-up
Has the purified water
been stored in the tank
a for long time?
RO membrane/filters may
require replacement.
Has the raw water quality
changed?
Check if there is no water
flow through reject line.
RO membrane/filters may
be clogged or damaged.
Check if the reject water
tube is bent.
Check if the reject water
tube is blocked.
Check whether there is
water supply in the tap.
Check whether tap/ball
valve is closed.
Check if either RO change
or SCPA change is RED.
None of the above.
Check whether power
supply is switched ON.
UV lamp may require
replacement.
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Solution
Drain the stored water
from the storage tank
through faucet.
Call Customer Care Centre
for RO membrane/filters
replacement.
Call Customer Care Centre.
Switch OFF the Water
Purifier and call Customer
Care Centre.
Call Customer Care Centre
for RO membrane/filters
replacement.
Clear the bent in the
reject water tube.
Switch OFF the Water
Purifier and call Customer
Care Centre.
If not, take the help of a
plumber to set it right.
Open the tap/ball valve.
Call Customer Care Centre
for replacement of filters.
Call Customer Care Centre.
If power supply is ON and
still no water dispenses,
call Customer Care Centre.
Call Customer Care Centre
for replacement of
UV lamp.