Troubleshooting - A.O. Smith X4 User Manual

Troubleshooting

Your A.O. Smith
incorrectly. This may not necessarily mean that the product is faulty. For instances like
these, please follow the steps given below to troubleshoot the problem without the help
from a certified technician. If the problem still persists, please call Customer care centre
immediately.
Problems
Change in water taste.
Decreased flow of
purified water.
Less / No reject water.
No pure water.
RO water purifier may not function at its desired capability if used
Check-up
Has the purified water
been stored in the tank
for long time?
Filters / Membrane may
require replacement.
Has the raw water quality
changed?
Check if there is no water
flow through reject line.
Check whether the
tap / ball valve is closed.
Filters / Membrane may be
clogged or damaged.
Check if the reject water
tube is bent.
Check if the reject water
tube is blocked.
Check whether there is
water supply in the tap.
Check whether tap / ball
valve is closed.
Check if either RO change
or SC change is RED.
None of the above.
17
Solution
Drain the stored water
from the storage tank
through faucet.
Call Customer care centre
for replacement.
Call Customer care centre.
Switch OFF the water
purifier and call Customer
care centre.
Open the tap / ball valve.
Call Customer care centre
for replacement.
Clear the bent in the
reject water tube.
Switch OFF the water
purifier and call Customer
care centre.
If not, take the help of a
plumber to set it right.
Open the tap / ball valve.
Call Customer care centre
for filters replacement.
Call Customer care centre.