Introduction; Merchant Responsibility For Equipment And Materials Provided; Cancellation Of Facility - VeriFone Presto Smart e355 User Manual

1.0 Introduction.

The Presto Smart e355 terminal lets you process online transactions for Debit Cards
(savings and cheque accounts), Credit Cards (Visa, Mastercard and UnionPay) and
Charge Cards (American Express, Diners Club and JCB). To accept Charge Card
transactions please contact the relevant Charge Card Provider.
Presto Smart e355 enables you to process:
• Purchases
• Purchases with Cash Out for Debit Cards (if enabled)
•
Refunds
•
Mail/telephone order (MOTO) and eCommerce transactions
(subject to Westpac approval)
•
Cash Out transactions for Debit Cards
•
Purchase with Tip
•
Pre-Authorisation functions, including Completion,
Extension and Cancellation (subject to Westpac approval).
Note: The above functionality may vary depending on your chosen POS provider.
1.1

Merchant Responsibility for Equipment and Materials Provided.

Terminals and equipment (where supplied by us), plus any unused stationery
and promotional material remain the property of the Bank.
• You must not sell, assign or in any way encumber them.
• You will not permit a third party to have possession of or access
to any equipment, or other materials.
• You must ensure that the terminals are covered by your business
or contents insurance.
Terminals must not be relocated without prior authorisation.
Terminals must be located where customers can use the PINpad without the risk
of other people seeing them key in their PIN (Personal identification number).
1.2

Cancellation of Facility.

If your merchant facility is cancelled for any reason, you need to return the equipment
and materials to us. To do this, call the Merchant Helpdesk on 1800 066 244. You
must return all equipment and materials within five business days of our request.
Fees and charges will continue to be charged until the equipment is returned to
the Bank as instructed.
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