Moto - VeriFone Presto Smart e355 User Manual

6.6 MOTO.

Transactions initiated by mail or telephone are known as MOTO (Mail Order or
Telephone Order) transactions. MOTO transactions can on be processed on Credit
and Charge cards and will only be available if your Point of Sale device supports
this functionality and subject to Westpac approval. For more information on how
to register as a MOTO merchant, contact the Merchant Helpdesk.
Note:
• Until you are registered as a MOTO or eCommerce merchant, you must not
process MOTO transactions.
•
An authorisation of a MOTO transaction only establishes that the funds are
available in the cardholder's account and that the card has not been reported lost
or stolen. It does not guarantee that the person whose name appears on the card
is making the purchase or that the purchase will not be subject to a chargeback.
• You will be liable for all chargebacks on MOTO transactions.
• You must retain all merchant receipts for at least 18 months from the initial
transaction date.
Step Terminal Display
1
1. Telephone Order
2. Mail Order
32
MOTO
8
0
Action
Once the MOTO transaction has been
initiated from the POS, the terminal will
immediately change to the MOTO screen.
Select the Mail Order or Telephone Order
option and press the key.