Table of Contents
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Table of Contents
Related Manuals for VeriFone e280
Summary of Contents for VeriFone e280
- Page 1 Installation Guide Verifone Part Number DOC087-603-EN-D, Revision D...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
ONTENTS ........5 R EF AC E Audience. - Page 4 H AP T ER Verifone Service Service Returns ..........29...
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Page 5: Preface
REFACE This guide is your primary source of information for setting up e280 and e280s V2 devices. Audience This guide is intended for the users involved in e280/e280s V2 device installation. Organization This guide is organized as follows: Chapter Device Overview. -
Page 6: Conventions And Acronyms
Table 2 Acronym Definitions Acronym Definitions Alternating Current Europay MasterCard and VISA Near Field Communication Merchandise Return Authorization Payment Card Industry PIN Entry Device Personal Identification Number Universal Serial Bus Verifone Part Number 280 I NSTALLATION UIDE... -
Page 7: Device Overview
Device Overview This chapter provides a brief description of the e280/e280s V2 device. The e280/e280s V2 device is a secure wireless handheld mobile payment device that allows electronic payment transactions to be processed. This payment processing solution with a fully integrated POS can scan barcodes, QR codes and products with the help of an integrated camera. - Page 8 802.11 a, b, g, n, ac • Physical Interface USB-C port • Barcode Scanner Integrated image engine for 1D and 2D barcode reading. • Terminal For e280 Dimensions Length: 121 mm • Width: 67 mm • Height: 14.15 mm • Weight: 165 g •...
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Page 9: Features And Benefits
The lightweight, compact, stylish, and ergonomically balanced device provides a convenient payment experience for the user. • Easy to hold, easy to carry. The e280/e280s V2 device’s compact size allows it to easily fit in your pocket and handle with a wrist or neck band through lanyard holes. -
Page 10: Application Environment
SSL protocols • Direct key injection using industry standard HSMs • VeriShield Retain • VeriShield Remote Key • Verifone Secure Data • VeriShield Total Protect • MasterCard TQM • IPP8 functionality plus multiple DUKPT engines • EMV L1 and L2 •... -
Page 11: Charger Ic
Host-side fuel gauge with Coulomb counter function. Bluetooth Pairing The e280/e280s V2 device can pair with any phone or tablet, any POS and a variety of accessories to create the perfect mobile solution. The micro-merchants can easily accept payments on-the-go when the e280/ e280s V2 device is paired with Verifone’s iOS/Android POS application and... - Page 12 EVICE VERVIEW Features and Benefits 280 I NSTALLATION UIDE...
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Page 13: Device Setup
Device Location The following are the guidelines used to select an ideal location for the device. Ease of Use • The e280/e280s V2 is a portable lightweight device that is styled to easily fit into your pocket. • Easily accept payments anywhere, any type, including mobile wallets and alternative payment methods. -
Page 14: Personal Security Considerations
Open the shipping carton and carefully inspect its contents for possible tampering Shipping Carton or shipping damage of the devices. The e280 device is a secure product and any tampering may cause it to cease the function or to operate in a secured way. -
Page 15: Periodic Inspection
Charge the e280/e280s V2 device for eight hours before initial use. • NOTE The e280/e280s V2 device comes with an extra battery, that will power the security • circuit of the device, in case the device is tampered, and the main battery fails to charge. -
Page 16: Device Features
Figure 3 The e280s V2 Primary USB-C Port Using the The e280 device uses a single cell Li-ion battery. The internal logic of the battery Battery prevents both overcharging and undercharging (a fault condition in which the battery level goes well below the minimum acceptable charge and the battery becomes unusable). -
Page 17: Battery Features
• Conserve battery power by turning the e280 device off when not in use. Do not let the battery charge fall below 10% for extended period of time as this may permanently diminish the battery capacity. -
Page 18: Connecting The Terminal Power Pack
USB outlet for charging the battery. The e280 device is equipped with the USB universal input. Insert the USB-C plug into the USB-C port of the e280 device, as shown in the To Connect the Terminal Power figure below. -
Page 19: Charging The Battery
• In case the device is tampered, and the main battery fails to charge, the extra battery provided with the e280/e280s V2 device will power the security of the device. This extra battery has a life of 2 yrs. •... -
Page 20: Using The Magnetic Card Reader
EVICE ETUP Using the Magnetic Card Reader Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction. Figure 5 Inserting a Smart Card Using the Use the magnetic stripe reader to perform credit and debit card transactions. Magnetic Card Reader Position the card with the magnetic stripe facing backwards. -
Page 21: Ctls Transaction
EVICE ETUP CTLS Transaction CTLS The e280 device supports contactless credit or debit card transactions. To perform Transaction a contactless transaction, gently tap the card or hold the card against the surface of the display. Figure 7 Using the CTLS Reader Using the The e280s V2 device supports barcode scanner. -
Page 22: Accessories
EVICE ETUP Accessories and Documentation • International – Contact your Verifone representative Accessories Verifone Certified Power Adapter PWR087-300-01-A Verifone Cleaning Kit PN 02746-01 Documentation e280 Certifications and Regulations VPN - DOC087-601-EN e280 Quick Installation Guide VPN - DOC087-602-EN e280 V2 Certifications and Regulations... -
Page 23: Specifications
HAPTER Specifications This chapter describes the power requirements and dimensions of the e280 and e280s V2 devices. Power Rating • Input power rating: 5V DC, 1A • Charging via USB-C to computer system or you can use any smartphone or tablet USB power adapter. -
Page 24: Display
PECIFICATIONS Display Display • 3.5" HVGA Color touchscreen 280 I NSTALLATION UIDE... -
Page 25: Hapter
HAPTER Maintenance and Cleaning The e280/e280s V2 device has no user-maintainable parts. It can, however, be cleaned. General Care Your device is a product of superior design and craftsmanship and should be treated with care. The following suggestions will help you protect your warranty coverage. -
Page 26: Additional Safety Information
If unit shows no presence of foreign objects, test the SCR function and record results. Proceed to Step Send your device to a Verifone authorized repair center if foreign objects are CAUTION found in the SCR at any time during SCR inspection, test diagnostics or cleaning process. -
Page 27: Magnetic Stripe Cleaning
MSR reading problems. MSR can be cleaned using commercially available card reader cleaning cards or using recommended Verifone cleaning card (PN 02746-02). If using a commercially available cleaning card, then use ONLY an approved... - Page 28 AINTENANCE AND LEANING Additional Safety Information 280 I NSTALLATION UIDE...
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Page 29: Hapter
Returning One or More Devices for device to be returned: Repair or • Product ID, including the model and the part number. For example, “e280”, Replacement “M87x-1xx-xx-xxx-x”, and “PTID xxxxxxxx.” • Serial number (S/N xxx-xxx-xxx). Obtain the MRA numbers by performing the following steps: •... - Page 30 • Assigned MRA number(s). • Verifone serial number assigned to the device you are returning for service or repair (serial numbers are located on the bottom of the unit). • Shipping documentation, such as air bill numbers used to trace the shipment.
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Page 31: Troubleshooting Guidelines
Troubleshooting Guidelines The troubleshooting guidelines provided in the following section are included to help you install and configure your e280 device successfully. Typical examples of malfunction you may encounter while operating your e280 device and steps that you can take to resolve them are listed in this chapter. -
Page 32: Battery Does Not Charge
Battery Does Not The e280 device battery must initially be charged fully to ensure proper operation. Charge • Allow the e280 device to remain connected to the power pack for eight hours NOTE to ensure the battery receives a full charge. •... - Page 33 ROUBLESHOOTING UIDELINES Transactions Fail to Process 280 I NSTALLATION UIDE...
- Page 34 VeriFone, Inc. 1-800-Verifone www.verifone.com e280 Installation Guide Verifone Part Number DOC087-603-EN-D, Revision D...