Common Macintosh Problems - Samsung SCX-4x26 Series User Manual

CONDITION
• Check if a document is loaded into the
The machine does
machine.
not scan.
• Check if your machine is connected to the
computer. Make sure if it is connected properly
if I/O error is reported while scanning.
• Check if the port is not busy. Since functional
components of MFP (printer and scanner)
share the same I/O interface (port), the
situation of simultaneous access of different
"consumer" application to the same port is
possible. To avoid possible conflicts, only one
of them at a time is allowed to gain control over
the device. The other "consumer" will
encounter "device busy" response. This can
usually happen while starting scan procedure,
and appropriate message box will be displayed.
To identify the source of the problem, you
should open ports configuration and select the
port assigned to your scanner. port's symbol /
dev/mfp0 corresponds to LP:0 designation
displayed in the scanners' options, /dev/mfp1
relates to LP:1 and so on. USB ports start at /
dev/mfp4, so scanner on USB:0 relates to /dev/
mfp4 respectively and so forth sequentially. In
the Selected port pane you can see if the port is
occupied by some other application. If this is
the case, you should wait for completion of the
current job or should press Release port
button, if you are sure that the present port's
owner is not functioning properly.
Refer to Linux User's Guide that came with your computer for further
information on Linux error messages.

Common Macintosh problems

CONDITION
Incompatibility between the PDF file and the
The printer does not
Acrobat products:
print PDF file correctly.
Printing the PDF file as an image may solve
Some parts of graphics,
this problem. Turn on Print As Image from
text, or illustrations are
the Acrobat printing options.
missing.
78 _Troubleshooting
SUGGESTED SOLUTIONS
SUGGESTED SOLUTIONS
It will take longer to print when you
print a PDF file as an image.
CONDITION
Update your Mac OS to OS 10.3.3. or
The document has
higher.
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.
This problem is caused because Mac OS
Some letters are not
cannot create the font during the Cover page
displayed normally
printing. English alphabet and numbers are
during the Cover page
displayed normally at the Cover page.
printing.
The resolution setting in the printer driver
When printing a
may not be matched with the one in Acrobat
document in Macintosh
Reader.
with Acrobat Reader 6.0
or higher, colors print
incorrectly.
Refer to Mac OS User's Guide that came with your computer for
further information on Mac OS error messages.
SUGGESTED SOLUTIONS