Understanding Display Messages - Samsung SCX-4x26 Series User Manual

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine's
status or errors. Refer to the tables below to understand the messages'
meaning and correct the problem if necessary. Messages and their
meanings are listed in alphabetical order.
• If the message is not in the table, cycle the power and try the
printing job again. If the problem persists, call for service.
• Some messages may not appear in the display depending on
options or models.
• xxx indicates the media type.
• yyy indicates the tray.
MESSAGE MEANING
The machine has a
[COMM. Error]
communication
problem.
The machine has
[Incompatible]
received a fax from
which is registered as
a junk fax.
Your machine cannot
[Line Error]
connect with the
receiving fax machine
or has lost contact
because of a problem
with the phone line.
The receiving fax
[No Answer]
machine has not
answered after
several redial
attempts.
Stop/Clear has been
[Stop Pressed]
pressed during an
operation.
There is no paper in
[yyy]
the tray.
Paper Empty
The paper size
[yyy]
specified in the printer
Paper Mismatch
properties does not
match the paper you
are loading.
Your machine's
Cancel?
memory has become
Yes
full while trying to
store an original into
memory.
Connection with the
Connection Error
SMTP server failed.
68 _Troubleshooting
SUGGESTED
SOLUTIONS
Ask the sender to try
again.
The received fax data will
be deleted.
Reconfirm junk fax setup.
See page 51
Try again. If the problem
persists, wait an hour or so
for the line to clear and try
again.
Or, turn the ECM mode
on. See page 51.
Try again. Make sure that
the receiving machine is
operational.
Try again.
Load paper in the tray.
Load the correct paper in
the tray.
To cancel the fax job,
press the OK button to
accept Yes.
If you want to send those
pages that have been
successfully stored, press
the OK button to accept
No. You should send the
remaining pages later,
when memory is available.
Check the server settings
and the network cable.
MESSAGE MEANING
Time expired while
Data Read Fail
reading data.
Check USB Mem.
Storing to the USB
Data Write Fail
memory failed.
Check USB Mem.
The loaded original
Document Jam
has jammed in the
ADF.
The front cover is not
Door Open
securely latched.
Paper has jammed
Duplex Jam 0
during duplex printing.
Check Inside
This is applicable only
to machines with this
feature.
Paper has jammed
Duplex Jam 1
during duplex printing.
Open/Close Door
This is applicable only
to machines with this
feature.
You entered an
Enter Again
unavailable item.
The selected file
File Format
format is not
Not Supported
supported.
You have tried to
Group Not
select a group location
Available
number where only a
single location
number can be used,
such as when adding
locations for a Multiple
Send operation.
The toner cartridge is
Install Toner
not installed.
The toner cartridge
Invalid Toner
you have installed is
not for your machine.
The receiving fax
Line Busy
machine did not
answer or the line is
already engaged.
The mail size is larger
Mail Exceeds
than the supported
Server Support
size by SMTP server.
There is a problem in
Main Motor
the main motor.
Locked
SUGGESTED
SOLUTIONS
Try again.
Check the available USB
memory space.
Clear the jam. See page
64.
Close the cover until it
locks into place.
Clear the jam.
See page 66.
Clear the jam.
See page 66.
Enter the correct item
again.
Use the correct file format.
Use a speed dial number
or dial a number manually
using the number keypad.
Install the toner cartridge.
Install the a Samsung-
genuine toner cartridge
designed for your
machine.
Try again after a few
minutes.
Divide your mail or reduce
the resolution.
Open and then close the
front cover.