Remote Monitoring; Accessing Your Dvr Remotely; Logging Into The Dvr - Q-See QS SERIES Setup Manual

REMOTE MONITORING

3.1 ACCESSING YOUR DVR REMOTELY

Once you have configured the network settings on the DVR to match those on your router and
forwarded the ports needed by the DVR to enable remote access over the Internet, you will be
ready to remotely view your cameras using your mobile device or your computer.
Windows users will be able to log into their system in Internet Explorer using a plugin called
View DVR. It is strongly suggested that you be running the latest version of Internet Explorer
(currently IE9). The instructions beginning on the next page will describe the process using
both version 8 and 9 of Internet Explorer.
Users of Macintosh computers will need to download the free View Client software which is
available from our support portal at:
http://qsee.custhelp.com/app/answers/detail/a_id/1545/kw/qs494
You can click on the above link, above, to go directly to the download page.
View Client will work with OSX versions 10.7 and 10.8. Version 10.6 is not compatible.
Use of View Client will be largely along the lines of View DVR with the exception that video
cannot be recorded onto the computer. Video recorded on the DVR may be searched and
played back using View Client. Additionally, the location of certain controls is slightly changed
from View DVR. This manual will use screenshots of View DVR for the most part. After
logging in to View Client, Macintosh users may proceed to Section 3.2.
Mobile remote monitoring will be covered in Chapter 4.
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LOGGING INTO THE DVR

CHAPTER 3
Open a new browser window and enter the IP address (WAN or LAN) appropriate to your
network, or use the DDNS address you created in Section 1.5 into the address bar just
as you would for any regular web address. You may get an alert message warning about
an attempt to modify Internet Explorer. Q-See is the publisher of the helper application. You
should allow it to proceed.
After the page finishes loading, you will see a log in screen. Enter the same user name and
password combination that you use to login into the DVR itself. You may also choose your
preferred language at this time.
Upon logging in, you should see a live feed from your cameras.
If you experience problems such as lack of video or other issues, please see Resolving
Connection Issues immediately following. Usage instructions begin in Section 3.2.
PICTURE 3-1
PICTURE 3-2
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