Toshiba e-Studio2505AC Hardware Troubleshooting Manual page 17

1.TROUBLESHOOTING FOR THE HARDWARE
Message
Fax line1 (or line2) is not
installed.
This original is copy protected
DEPARTMENT Quota exceeded.
Contact the Administrator.
Not enough Work Space to store
originals
Will you print out stored
originals?
USER Quota exceeded.
Contact the Administrator.
USER and DEPARTMENT Quota
exceeded.
Contact the Administrator.
Check under the Finisher tray
and reboot the machine.
The number of originals
exceeds the limits.
The scanned data will be
deleted.
The number of originals
exceeds the limits.
Will you copy stored originals?
LAN cable is not detected
Error Codes
The error codes indicating the status of the equipment may appear on the touch panel. For details, please refer to the
Software Troubleshooting Guide.
Problem Description
The 1st (or 2nd) line for the fax
unit is not installed.
An attempt is made to copy a
prohibited original.
The copying, printing or
scanning quota to the
department has reached "0".
Internal memory available ran
out while scanning.
The copying, printing or
scanning quota to the user has
reached "0".
The copying, printing or
scanning quota to the user and
department has reached "0".
An obstruction is placed under
the Finisher tray.
The number of originals to be
scanned has exceeded the limit
of 1000 sheets during scanning.
(The magazine sort or page
number function is used.)
The number of originals to be
scanned has exceeded the limit
of 1000 sheets during scanning.
The LAN cable connection is not
detected.
Corrective Action
Contact your service representative.
This original cannot be copied.
For details of setting the quota, ask your
administrator.
To print out the data for the originals stored
(scanned) until the message appeared, press
[Yes] on the touch panel. To delete the stored
data, press [No].
For details of setting the quota, ask your
administrator.
For details of setting the quota, ask your
administrator.
Remove the obstruction under the Finisher
tray and reboot the equipment.
Reduce the number of originals to be
scanned, and try again.
To print out the data for the originals stored
(scanned) until the message appeared, press
[Yes] on the touch panel. To delete the stored
data, press [No].
Check the following items.
 Check that the LAN cable is connected to
the equipment.
 Check that there is no damage on the
connector of the LAN cable.
 Check that the LAN cable is open circuited.
 Check that the LAN cable is connected to
the HUB. Check that there is no damage to
the connector.
 Check that the power is ON for the HUB to
which the LAN cable is connected.
 Check that the settings of the
communication speed and the Ethernet
method for the equipment and the HUB are
aligned.
Messages Displayed on the Touch Panel 17