Ricoh 2018 Facsimile Reference Manual page 80

Troubleshooting
Problem
When using On Hook Dial or
Manual Dial, "
appears and transmission is
not allowed.
All fax messages stored in
memory have been lost. Those
messages include ones stored
through Memory Transmis-
sion/Reception or Substitute
Reception.
5
Transmission failed due to
"Exceeded max. E-
mail size"
Other fax machine's name is
not correctly printed or dis-
played.
74
Causes and solutions
If the machine fails to detect
" the size of the original when
Receiving
the { { { { Start} } } } key is pressed, it
performs a receiving opera-
tion.
When about one hour passes
after power of the machine is
turned off, all fax messages
stored in memory are lost. If
any messages have been lost
for this reason, a Power Fail-
ure Report is automatically
printed when the machine is
turned on. If fax messages
stored for Memory Transmis-
sion have been lost, check the
destinations and resend the
messages. If fax messages re-
ceived through Memory or
Substitute Reception have
been lost, ask the senders to
resend the messages.
If the e-mail size specified on
the machine is exceeded, an
error. Internet Fax document cannot
be sent. Set Max. E-mail Size
to OFF, or specify the maxi-
mum e-mail size to a larger
value. Then, resend the docu-
ment.
When a destination is pro-
grammed in the Address
Book using SmartDeviceMon-
itor for Admin or Web brows-
er, in some languages, the
programmed destination may
not print or display correctly.
When this happens, use ASCII
characters (for example: a-z, 0-
9).
Reference
p.18 "If the Machine Cannot
Detect the Size of Your Origi-
nal"
p.102 "Turning Off the Main
Power/In Case of a Power
Failure", Facsimile Reference
<Advanced Features>
p.73 "E-mail Settings", Facsim-
ile Reference <Advanced Fea-
tures>