Canon imagepress C7000VPE Service Manual page 57

imagePRESS C7000VPe Service Guide
Original defective parts with a dealer cost over $300.00 that have been
replaced during the term of the end-user warranty are eligible to receive
reimbursement credit through the e-Tag process. Parts that are listed on
the Canon USA Repairable Parts List should be sent to an APRF
(Authorized Parts Repair Facility) to be repaired at no charge.
To request a part reimbursement credit, complete the e-Tag warranty
claim form in the Warranty section of the e-Support Center Web site at
http://www.support.cusa.canon.com. Refer to the e-Tag section of this
Service Guide for further details and instructions.
Additional information on the Flat-Rate Program is located on the Canon
USA's e-Support Web site at http://www.support.cusa.canon.com, as
shown in Figure 6.
Figure 6 – e-Support: Flat-Rate Program
imagePRESS C7000VPe Service Guide April 2013
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