VeriFone V240m Installation Manual page 26

T G
ROUBLESHOOTING UIDELINES
Transactions Fail To Process
26
V240 I
M NSTALLATION
•
If the problem persists, contact your local Verifone representative.
Check Smart Card Reader
•
Perform a test transaction using several different smart cards to ensure the
problem is not a defective card.
•
Ensure that the card is inserted correctly (see
Use).
•
Ensure the MSAM cards are properly inserted in the slots and are properly
secured (see MSAM/uSD
•
If the problem persists, contact your local Verifone representative.
G
UIDE
Magnetic Stripe Card Reader
Cards).