Off-Hook Call Announcement (Ohca) - Panasonic KX-NCP500 Features Manual

1.8.5 Second Call Notification to Busy Extension

1.8.5.3 Off-hook Call Announcement (OHCA)

Description
An extension user can talk with a busy extension through the built-in speaker and microphone of the called
party's PT. If the existing call is using a handset, a second conversation is made using the speakerphone and
microphone so that the called extension can talk to both parties.
Conditions
•
COS programming determines which extensions can use this feature.
•
This feature is available when the called extension uses one of the following telephones:
–
KX-T7625, KX-T7630, KX-T7633, KX-T7636, KX-DT333, KX-DT343, KX-DT346
–
KX-T7536
–
KX-T7436
–
KX-T7235 (except KX-T7235G/FR/SL/NE)
•
If the KX-T7235G/FR/SL/NE are connected to the PBX, the OHCA feature for the KX-T7235 should be
disabled through system programming.
•
The OHCA feature cannot be used in the following cases:
a.
COS or called extension's telephone type is not available for this feature.
b.
The called extension (DPT) is connected to a PC (PC Console or PC Phone) via the USB Module.
c.
The called extension (DPT) is in the Digital XDP connection.
The Call Waiting tone is sent to the called extension. (® 1.8.5.2 Call Waiting Tone)
•
While an extension is receiving OHCA, if the extension user places the current trunk call on hold or transfers
the current intercom call or trunk call, OHCA will become disabled and the calling extension will start to
hear a ringback tone.
•
While an extension is receiving OHCA, if the extension user places the current intercom call on hold, the
called extension can talk to the calling extension through the handset.
PC Programming Manual References
4.11 [2-6-3] Numbering Plan—B/NA DND Call Feature
→ BSS / OHCA / Whisper OHCA / DND Override
→ BSS / OHCA / Whisper OHCA / DND Override-2
4.12 [2-7-1] Class of Service—COS Settings—Assistant—
Feature Guide References
2.2.1 Class of Service (COS)
User Manual References
1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)
132 Feature Guide
OHCA / Whisper OHCA