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Panasonic KX-NCP500 Pt Programming Manual
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PT Programming Manual
Pure IP-PBX
KX-NCP500
Model No.
KX-NCP1000
Thank you for purchasing a Panasonic Pure IP-PBX.
Please read this manual carefully before using this product and save this manual for future use.
KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0000 or later

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Summary of Contents for Panasonic KX-NCP500

  • Page 1 PT Programming Manual Pure IP-PBX KX-NCP500 Model No. KX-NCP1000 Thank you for purchasing a Panasonic Pure IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-NCP500/KX-NCP1000: PBMPR Software File Version 2.0000 or later...
  • Page 2 Introduction About this Programming Manual The PT Programming Manual is designed to serve as a reference to programming the Panasonic Pure IP-PBX using a Panasonic proprietary telephone (PT) with display. The PT Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of programming the PBX.
  • Page 3 Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...
  • Page 4 Table of Contents Table of Contents 1 Overview ....................9 Introduction ........................10 1.1.1 Introduction ........................10 1.1.2 Password Security ......................11 1.1.3 Entering Characters .......................12 2 PT Programming ..................17 PT Programming ......................18 2.1.1 Programming Instructions ....................18 2.1.2 Maximum Values ......................21 2.1.3 Basic Programming ......................22 [000] Date &...
  • Page 5 Table of Contents [301] TRS/Barring Denied Code ..................31 [302] TRS/Barring Exception Code ................31 [303] Special Carrier Access Code ................31 [304] Emergency Number ....................31 [320] ARS Mode ......................31 [321] ARS Leading Number ..................32 [322] ARS Routing Plan Table Number ...............32 [325] ARS Exception Number ..................32 [330] ARS Routing Plan Time Table ................32 [331–346] ARS Routing Plan Table (1–16) ..............33 [350] ARS Carrier Name ....................33...
  • Page 6 Table of Contents [507] DND Override .....................41 [508] Account Code Mode ...................41 [509] TRS/Barring Level for System Speed Dialling ............41 [510] TRS/Barring Level for Extension Dial Lock ............41 [511] Manager Assignment ..................41 [512] Permission for Door Open Access ..............42 [514] Time Service Manual Switching .................42 [515] Wireless XDP Parallel Mode for Paired Telephone ..........42 [516] Programming Mode Limitation ................42 2.1.9...
  • Page 7 [901] Slot Card Deletion ....................54 [902] Slot Card Reset ....................54 [910] OPB3 Option Card Type Reference ..............54 [911] OPB3 Option Card Deletion ................54 3 Appendix ....................55 Revision History ......................56 3.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.0xxx .........56 Feature Programming References .............57 PT Programming Manual...
  • Page 8 Table of Contents PT Programming Manual...
  • Page 9 Section 1 Overview This section provides an overview of programming the PBX. PT Programming Manual...
  • Page 10 These programming instructions are designed to serve as an overall system programming reference for the Panasonic Pure IP-PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to as "system programming".
  • Page 11 1.1.2 Password Security 1.1.2 Password Security To maintain system security, system passwords are required to access certain programming functions of the PBX. By giving different users access to different passwords, it is possible to control the amount of programming that each user is able to perform. The following types of system passwords are available: Password Description...
  • Page 12 1.1.3 Entering Characters 1.1.3 Entering Characters The following characters can be used when storing a name, message, or other text entry data using a PT. The tables below show you the characters available by pushing each button a specific number of times. Table 1 (Standard mode) Table 1 (Standard mode for RU model) PT Programming Manual...
  • Page 13 1.1.3 Entering Characters Table 2 (Option mode) Table 2 (Option mode for CE model) PT Programming Manual...
  • Page 14 1.1.3 Entering Characters Table 2 (Option mode for GR model) Table 2 (Option mode for RU model) PT Programming Manual...
  • Page 15 1.1.3 Entering Characters [Example of Entering Characters] To enter "Ann": (5 times) (5 times) FWD/DND Note • To erase the character on the cursor, press CLEAR. • To move the cursor to the left, press • To move the cursor to the right, press .
  • Page 16 1.1.3 Entering Characters PT Programming Manual...
  • Page 17 Section 2 PT Programming This section serves as reference operating instructions when using a display PT to program the PBX. PT Programming Manual...
  • Page 18 2.1.1 Programming Instructions 2.1 PT Programming 2.1.1 Programming Instructions Required Telephone/Extension PBX settings can be customised through system programming by using a proprietary telephone (PT) with a multiline display, such as the KX-NT343 or KX-NT346. To access system programming, the Class of Service (COS) assigned to the PT’s extension must be programmed to allow system programming, or the PT must be connected to the lowest-numbered port on the card installed in the lowest-numbered slot.
  • Page 19 2.1.1 Programming Instructions Fixed Buttons Function KX-T7200/KX-T7400/ KX-NT300/KX-DT300 KX-T7600 KX-T7500 FLASH/ FLASH FLASH RECALL TRANSFER CLEAR TRANSFER INTERCOM SECRET INTERCOM The buttons shown in this column are from the KX-T7400 series. Entering System Programming Mode Using a PT to perform system programming allows an authorised extension user to set a wide range of PBX features and parameters.
  • Page 20 2.1.1 Programming Instructions Programming Programming Group Title Description Number TRS/Barring/ARS Programming TRS/Barring and Automatic Route Selection (ARS) [3XX] programming Trunk Programming Trunk, trunk group, and BRI line settings [4XX] COS Programming Class of Service parameters [5XX] Extension Programming Extension feature settings [6XX] Resource/Interface PBX interface and external device settings...
  • Page 21 PBX and the card type installed, as shown below. Available Slot Entry Values PBX Model Free Slot Number Supported Cards KX-NCP500 01–05 All cards KX-NCP1000 01–07 Enter slot numbers as two-digit numbers (e.g. "04" for slot 4).
  • Page 22 2.1.3 Basic Programming 2.1.3 Basic Programming [000] Date & Time [In 12-hour Format] [000] Date Year Month 01–12 01–31 00–99 ENTER ENTER Minute Hour SELECT 00–59 (AUTO ANS/MESSAGE) 01–12 NEXT ENTER (HOLD) AM/PM [In 24-hour Format] [000] Year Date Month 01–12 00–99 01–31...
  • Page 23 2.1.3 Basic Programming Note If PC Phone, PC Console, or a CTI application is running on a PC connected to an extension whose extension number is to be programmed/modified, quit the application first. [004] Extension Name [004] Name Extn. No. 1–5 digits Max.
  • Page 24 2.1.3 Basic Programming [008] Absent Message [008] Message Location No. 1–8 Max. 16 characters ENTER ENTER [010] Charge Margin [010] Margin XX.YY% 2+2 decimal places ENTER ENTER [011] Charge Tax [011] Location No. Tax XX.YY% 01–03 2+2 decimal places ENTER ENTER [012] Charge Rate per Unit [012]...
  • Page 25 2.1.4 System Management Programming 2.1.4 System Management Programming [100] Flexible Numbering [100] Location No. Feature No. 01–68 1–4 digits ENTER ENTER (HOLD) To the Next Location No. To the Desired Location No. NEXT CANCEL [101] Time Service Switching Mode [101] SELECT (AUTO ANS/MESSAGE) ENTER...
  • Page 26 2.1.4 System Management Programming [In 24-hour Format] [102] Hour:Minute Day No. Time No. 0 Sun/1 Mon/ 00:00–23:59 1 Day-1/2 Lunch/ ENTER ENTER 2 Tue/3 Wed/ 3 Day-2/4 Night 4 Thu/5 Fri/6 Sat To the Next Time No. To the Next Day No. NEXT Page up [103] Idle Line Access (Local Access)
  • Page 27 2.1.4 System Management Programming [121] Verification Code Name [121] Location No. Name 0001–1000 Max. 20 characters ENTER ENTER [122] Verification Code Personal Identification Number (PIN) [122] Location No. 0001–1000 Max. 10 digits ENTER ENTER CAUTION There is a risk that fraudulent telephone calls will be made if a third party discovers a personal identification number (PIN) (verification code PIN or extension PIN) of the PBX.
  • Page 28 2.1.4 System Management Programming [190] Main Processing (MPR) Software Version Reference [190] MPR Version Reference only ENTER PT Programming Manual...
  • Page 29 2.1.5 Timer Programming 2.1.5 Timer Programming [200] Hold Recall Time [200] Time 0–240 s ENTER ENTER (HOLD) [201] Transfer Recall Time [201] Time 1–240 s ENTER ENTER [203] Intercept Time [203] Time No. Time No. Time 1 Day/2 Lunch 1–240 s ENTER ENTER 3 Break/4 Night...
  • Page 30 2.1.5 Timer Programming [207] Door Unlock Time [207] Time 2–7 s ENTER ENTER [208] Call Duration Count Starting Time for LCOT [208] Time 0–60 s ENTER ENTER [209] DISA Delayed Answer Time [209] Time 0–30 s ENTER ENTER [210] DISA Trunk-to-Trunk Call Prolong Time [210] Time 0–7 min...
  • Page 31 2.1.6 TRS/Barring/ARS Programming 2.1.6 TRS/Barring/ARS Programming [300] TRS/Barring Override by System Speed Dialling [300] SELECT (AUTO ANS/MESSAGE) ENTER ENTER Disable/Enable (HOLD) [301] TRS/Barring Denied Code [301] Level No. Location No. Denied Code 2–6 001–100 Max. 16 digits ENTER ENTER To the Next Location No. To the Desired Location No.
  • Page 32 2.1.6 TRS/Barring/ARS Programming [321] ARS Leading Number [321] Location No. Leading No. 0001–1000 Max. 16 digits ENTER ENTER [322] ARS Routing Plan Table Number [322] Location No. Plan Table No. 0001–1000 01–16 ENTER ENTER [325] ARS Exception Number [325] Location No. Exception No.
  • Page 33 2.1.6 TRS/Barring/ARS Programming [331–346] ARS Routing Plan Table (1–16) [331–346] Day No. Priority ARS Time No. 0 Sun/1 Mon/2 Tue/ 1 TimeA/2 TimeB/ 1–6 3 Wed/4 Thu/5 Fri/6 Sat 3 TimeC/4 TimeD ENTER Carrier Table No. 01–10/None ENTER [350] ARS Carrier Name [350] Carrier Table No.
  • Page 34 2.1.7 Trunk Programming 2.1.7 Trunk Programming [400] LCOT/BRI Trunk Connection [400] Slot No. Port No. SELECT (AUTO ANS/MESSAGE) ENTER No Connect/ ENTER (HOLD) Connect To the Next Port No. To the Desired Port No. NEXT CANCEL [401] LCOT/BRI Trunk Name [401] Name Trunk No.
  • Page 35 2.1.7 Trunk Programming [412] LCOT DTMF Minimum Duration [412] Slot No. Port No. SELECT 80/160 ms ENTER ENTER [413] LCOT CPC Signal Detection Time—Outgoing [413] Slot No. Port No. Mode No. 0: None/1: 6.5/ ENTER ENTER 2–113: (N–1)×8 ms [414] LCOT CPC Signal Detection Time—Incoming [414] Mode No.
  • Page 36 2.1.7 Trunk Programming [418] LCOT Disconnect Time [418] Slot No. Port No. SELECT 0.5/1.5/2.0/ ENTER ENTER 4.0/12.0 s [420] BRI Network Type [420] Slot No. Port No. Network Type 00–56 ENTER ENTER [421] BRI DIL/DDI/MSN Selection [421] Slot No. Port No. SELECT DIL/DDI/MSN ENTER...
  • Page 37 2.1.7 Trunk Programming [426] BRI Configuration [426] Slot No. Port No. SELECT P-P/P-MP ENTER ENTER Note After changing this setting, perform [902] Slot Card Reset to enable the new setting. [427] BRI TEI Mode [427] Slot No. Port No. 00–63 (for Fix)/ ENTER ENTER ENTER...
  • Page 38 2.1.7 Trunk Programming [453] DID Destination [453] Time No. Location No. Destination No. 1 Day/2 Lunch/ 0001–1000 1–5 digits 3 Break/4 Night ENTER ENTER [471] Host PBX Access Code [471] Trunk Group No. Location No. 01–64 01–10 ENTER Host PBX Access Code Max.10 digits ENTER [472] Extension-to-Trunk Call Duration...
  • Page 39 2.1.7 Trunk Programming [476] DISA Continuous Signal Detection [476] Trunk Group No. SELECT 01–64 No Detect/ ENTER ENTER Detect [477] DISA Cyclic Signal Detection [477] Trunk Group No. SELECT 01–64 No Detect/ ENTER ENTER Detect [490] Caller ID Signal Type [490] Slot No.
  • Page 40 2.1.8 COS Programming 2.1.8 COS Programming [500] Trunk Group Number [500] Time No. COS No. 1 Day/2 Lunch/ 01–64 ENTER 3 Break/4 Night Trunk Group No. SELECT (AUTO ANS/MESSAGE) 01–64 ENTER (HOLD) Disable/Enable To the Next To the Next Trunk Group COS No.
  • Page 41 2.1.8 COS Programming [505] Executive Busy Override [505] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [506] Executive Busy Override Deny [506] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [507] DND Override [507] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [508] Account Code Mode...
  • Page 42 2.1.8 COS Programming [512] Permission for Door Open Access [512] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [514] Time Service Manual Switching [514] COS No. SELECT Disable/ 01–64 ENTER ENTER Enable [515] Wireless XDP Parallel Mode for Paired Telephone [515] COS No.
  • Page 43 2.1.9 Extension Programming 2.1.9 Extension Programming [600] EXtra Device Port (XDP) Mode [600] Slot No. Port No. SELECT (AUTO ANS/MESSAGE) (HOLD) Off/On ENTER ENTER To the Next Port No. To the Desired Port No. NEXT CANCEL [601] Terminal Device Assignment [601] Slot No.
  • Page 44 2.1.9 Extension Programming [605] Call Forwarding—No Answer Time [605] Extn. No. Time 1–5 digits 0–120 s ENTER ENTER [606] CLIP/COLP Number [606] Extn. No. CLIP/COLP No. 1–5 digits Max. 16 digits ENTER ENTER [620] Incoming Call Distribution Group Member Incoming Call [620] Location No.
  • Page 45 2.1.9 Extension Programming [623] Incoming Call Distribution Group Name Incoming Call [623] Name Distribution Max. 20 characters Group No. ENTER ENTER 001–128 [624] Incoming Call Distribution Group Distribution Method Incoming Call [624] SELECT Distribution Ring/UCD/ ENTER Group No. ENTER Priority Hunt 001–128 [625] Destination for Overflow Time Expiration Incoming Call...
  • Page 46 2.1.9 Extension Programming [628] Queuing Call Capacity Incoming Call [628] Number in Queuing Distribution 0–30 Group No. ENTER ENTER 001–128 [629] Queuing Hurry-up Level Incoming Call [629] Hurry-up Level Distribution None/1–30 Group No. ENTER ENTER 001–128 [630] Queuing Time Table Incoming Call [630] Time No.
  • Page 47 2.1.9 Extension Programming [640] Extension User Groups of a Paging Group [640] Paging Group No. Extn. User Group No. SELECT 01–32 001–032 No/Yes ENTER ENTER [641] External Pagers of a Paging Group [641] Paging Group No. External Pager No. SELECT 01–32 No/Yes ENTER...
  • Page 48 2.1.9 Extension Programming [680] Idle Extension Hunting Type [680] Hunting Group No. SELECT 01–64 Circular/ ENTER ENTER Terminate [681] Idle Extension Hunting Group Member [681] Hunting Group No. Location No. 01–64 01–16 ENTER Extn. No. 1–5 digits ENTER [690] PS Registration [690] PS No.
  • Page 49 2.1.9 Extension Programming [692] Personal Identification Number (PIN) for PS Registration [692] PIN for PS Registration 4 digits ENTER ENTER 1234 [699] CS Status Reference [699] Slot No. Port No. CS Status Reference only ENTER PT Programming Manual...
  • Page 50 2.1.10 Resource/Interface Programming 2.1.10 Resource/Interface Programming [700] External Pager Floating Extension Number [700] Pager No. Extn. No. 1–5 digits (HOLD) ENTER ENTER [710] Music Source Selection for BGM [710] SELECT (AUTO ANS/ MESSAGE) ENTER ENTER External/Internal1/ Internal2 [711] Music on Hold [711] Music Source No.
  • Page 51 2.1.10 Resource/Interface Programming [730] Outgoing Message (OGM) Floating Extension Number [730] Message No. Extn. No. 01–64 1–5 digits ENTER ENTER [731] Outgoing Message (OGM) Name [731] Message No. Name Max. 20 characters 01–64 ENTER ENTER [732] DISA Security Mode [732] SELECT None/ Trunk/All...
  • Page 52 2.1.11 SMDR & Maintenance Programming 2.1.11 SMDR & Maintenance Programming [800] RS-232C Parameter—New Line Code [800] Location SELECT (AUTO ANS/MESSAGE) ENTER ENTER CR+LF/CR (HOLD) [800] RS-232C Parameter—Baud Rate [800] Location SELECT 2400/4800/9600/ 19200/38400/57600/ ENTER ENTER 115200 bps [800] RS-232C Parameter—Word Length [800] Location SELECT...
  • Page 53 2.1.11 SMDR & Maintenance Programming [802] SMDR Page Length [802] Page length 4–99 lines ENTER ENTER [803] SMDR Skip Perforation [803] Skip Perforation 0–95 lines ENTER ENTER [804] SMDR Outgoing Call Printing [804] SELECT No print/Print ENTER ENTER [805] SMDR Incoming Call Printing [805] SELECT No print/Print...
  • Page 54 2.1.12 Card Programming 2.1.12 Card Programming [900] Slot Card Type Reference [900] Slot No. Card Name Reference only (HOLD) ENTER [901] Slot Card Deletion [901] Slot No. Delete Confirming the ENTER ENTER deleting operation. To the Next Slot No. To the Desired Slot No. NEXT CANCEL [902] Slot Card Reset...
  • Page 55 Section 3 Appendix PT Programming Manual...
  • Page 56 3.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.0xxx 3.1 Revision History 3.1.1 KX-NCP500/KX-NCP1000 PBMPR Software File Version 2.0xxx Changed Contents • 2.1.9 Extension Programming [690] PS Registration • 2.1.10 Resource/Interface Programming [711] Music on Hold PT Programming Manual...
  • Page 57 Feature Programming References PT Programming Manual...
  • Page 58 Feature Programming References Absent Message • [008] Absent Message Feature Guide References 1.19.2 Absent Message Account Code Entry • [508] Account Code Mode Feature Guide References 1.5.4.3 Account Code Entry Automatic Route Selection (ARS) • [320] ARS Mode • [321] ARS Leading Number •...
  • Page 59 Feature Programming References Feature Guide References 1.13.1 Call Hold Call Pickup • [650] Extension User Groups of a Pickup Group Feature Guide References 1.4.1.3 Call Pickup Call Transfer • [201] Transfer Recall Time • [503] Call Transfer to Trunk • [712] Music for Transfer Feature Guide References 1.12.1 Call Transfer...
  • Page 60 Feature Programming References • [004] Extension Name Feature Guide References 1.30.4.2 Calling/Connected Line Identification Presentation (CLIP/COLP) and Calling/Connected Name Identification Presentation (CNIP/CONP)—by QSIG Class of Service (COS) • 2.1.8 COS Programming • [602] Class of Service Feature Guide References 2.2.1 Class of Service (COS) Dial Type Selection •...
  • Page 61 Feature Programming References 1.17.6 Direct Inward System Access (DISA) Display Information • [130] Decimal Point Position for Currency • [131] Currency Feature Guide References 1.20.4 Display Information Do Not Disturb (DND) • [507] DND Override Feature Guide References 1.3.1.3 Do Not Disturb (DND) Door Open •...
  • Page 62 Feature Programming References Feature Guide References 1.28.1 Extension Personal Identification Number (PIN) Extension Port Configuration • [007] DSS Console Paired Telephone • [600] EXtra Device Port (XDP) Mode Feature Guide References 2.1.1 Extension Port Configuration External Feature Access (EFA) • [417] LCOT Flash/Recall Time Feature Guide References 1.11.7 External Feature Access (EFA)
  • Page 63 Feature Programming References Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) • [471] Host PBX Access Code Feature Guide References 1.5.4.8 Host PBX Access Code (Access Code to the Telephone Company from a Host PBX) Hot Line •...
  • Page 64 Feature Programming References • [625] Destination for Overflow Time Expiration Feature Guide References 1.1.1.6 Intercept Routing Intercept Routing—No Destination • [006] Operator Assignment Feature Guide References 1.1.1.7 Intercept Routing—No Destination Intercom Call • [003] Extension Number • [004] Extension Name Feature Guide References 1.5.3 Intercom Call Internal Call Features...
  • Page 65 Feature Programming References 1.1.1.4 Multiple Subscriber Number (MSN) Ringing Service Music on Hold • [710] Music Source Selection for BGM • [711] Music on Hold Feature Guide References 1.13.4 Music on Hold Network Direct Station Selection (NDSS) • [511] Manager Assignment Feature Guide References 1.30.5.1 Network Direct Station Selection (NDSS) Operator Features...
  • Page 66 Feature Programming References • [641] External Pagers of a Paging Group Feature Guide References 1.15.1 Paging Parallelled Telephone • [600] EXtra Device Port (XDP) Mode Feature Guide References 1.11.9 Parallelled Telephone Pause Insertion • [416] LCOT Pause Time Feature Guide References 1.5.4.7 Pause Insertion PC Phone/PC Console •...
  • Page 67 Feature Programming References Feature Guide References 1.30.6.1 PS Roaming by Network ICD Group PT Programming • 2.1 PT Programming • [516] Programming Mode Limitation Feature Guide References 2.3.2 PT Programming Queuing Feature • [628] Queuing Call Capacity • [629] Queuing Hurry-up Level •...
  • Page 68 Feature Programming References • [800] RS-232C Parameter—Parity Bit • [800] RS-232C Parameter—Stop Bit Length • [802] SMDR Page Length • [803] SMDR Skip Perforation • [804] SMDR Outgoing Call Printing • [805] SMDR Incoming Call Printing Feature Guide References 1.26.1.1 Station Message Detail Recording (SMDR) Tenant Service •...
  • Page 69 Feature Programming References Feature Guide References 1.5.5.3 Trunk Access Trunk Answer From Any Station (TAFAS) • [700] External Pager Floating Extension Number Feature Guide References 1.17.3 Trunk Answer From Any Station (TAFAS) Trunk Busy Out • [511] Manager Assignment Feature Guide References 1.5.4.6 Trunk Busy Out Trunk Call Limitation •...
  • Page 70 Feature Programming References 1.24.3 Voice Mail DPT (Digital) Integration Walking COS • [005] Extension Personal Identification Number (PIN) Feature Guide References 1.9.5 Walking COS Walking Extension • [007] DSS Console Paired Telephone Feature Guide References 1.28.3 Walking Extension Features Wireless XDP Parallel Mode •...
  • Page 71 Notes PT Programming Manual...
  • Page 72 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. Panasonic Communications Co., Ltd. 2008...

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