Mazda CX-9 2018 Owner's Manual page 416

Interior Features
Audio Set
Symptom
Phone-related voice recognition is
disabled
Names in the phonebook are not
easily recognized
When operating the audio, a song
name is not recognized
You want to skip guidance
Regarding problems with calls
Symptom
When starting a call, vehicle noise
from the other party can be heard
The other party cannot be heard or
the speaker's voice is quiet
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CX-9_8GC3-EA-17G_Edition1
Cause
There is a problem with the connec-
®
tion between the Bluetooth
and the device.
®
The Bluetooth system is under a
condition in which recognition is
difficult.
Song names cannot be recognized
by voice.
―
Cause
For about three seconds after start-
®
ing a call, the Bluetooth unit's
Noise Suppression function requires
time to adapt to the call environ-
ment.
The volume is set at zero or low.
Solution method
If there is any malfunction after
checking the pairing situation, check
unit
for device pairing or connection
problems.
By carrying out the following meas-
ures, the rate of recognition will im-
prove.
Clear memory from the phonebook
•
which is not used very often.
Avoid shortened names, use full
•
names. (Recognition improves the
longer the name is. By not using
names such as "Mom", "Dad", rec-
ognition will improve.)
―
Guidance can be skipped by quickly
pressing and releasing the talk but-
ton.
Solution method
This does not indicate a problem
with the device.
Increase the volume.
2017-5-29 10:13:38