Avaya 1120E User Manual page 162

Additional phone features
Table 10: Troubleshooting Virtual Office (Part 2 of 3)
Displayed Message
Invalid ID (3)
Locked from Login
Permission Denied
(1)
Permission Denied
(3)
Permission Denied
(4)
162
Probable Cause
Incorrect User ID
entered.
User ID in
Gatekeeper database
points to originating
Call Server.
Three failed attempts
to enter the correct
Station Control
Password.
Remote IP
Deskphone has no
Station Control
Password.
Incorrect User ID
entered.
Remote IP
Deskphone has no
Station Control
Password.
Incorrect User ID
entered.
Attempt to log in to a
remote IP Phone
2004 or Avaya 2050
IP Softphone from an
Avaya 1120E IP
Deskphone (some
restrictions apply).
Actions
Enter correct User ID.
Notify system
administrator.
Wait one hour for the
lock to clear
automatically, or
notify system
administrator to clear
lock.
Notify system
administrator.
Enter correct User ID.
Notify system
administrator.
Enter correct User ID.
Go to an IP Phone
2004 or Avaya 2050
IP Softphone and try
again, or consult your
local system
administrator.